Facilities management company, Optimum Group Services, has restructured its Real Estate division and promoted two directors to provide a more streamlined, customer focused approach to its operations.
The real estate arm of the business delivers specialist in-house resident and mobile service delivery to their portfolio of Managing Agents customers.
Mark Stott and Kirsty Stevens have been appointed to new national roles within Optimum’s Real Estate division following the restructure.
Stott has been promoted to become Divisional Director and Stevens to Contracts Director, of National Real Estates.
Stott joined Optimum in 2016 to head up the Manchester division. He has over 30 years experience in delivering, managing and providing strategic advice on mechanical and electrical maintenance in complex multi-stakeholder environments. Previously, he worked for Savills and Hilson Moran and has worked on projects including the GLA City Hall, The Natural History Museum, Manchester Airport and Media City.
Stevens has worked for the company for nearly five years and has held a range of positions in the business unit, technical support and finance departments. This has allowed her to develop excellent overall business knowledge and exposure.
The restructure nationalises operations that were previously managed regionally in London and Manchester.
Speaking about the restructure, Andrew Orme, Operations Director at Optimum said: “Our real estate department is continuing to grow, going from strength to strength. By restructuring the department we’re continuing to put our customers at the heart of everything we do, providing them with streamlined access to the correct person who is empowered to make decisions and changes in real time. By doing this we can offer the best customer service possible.
“The first step in growing the department are these two fantastic appointments. During their time with us, both Kirsty and Mark have made a significant difference to the business. We’ve had incredible feedback from clients and their commitment to Optimum has been obvious to all. It is a natural progression for both of these leaders to be promoted in their field.”