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RICS Event: The evolution of the office from a place of work to a service

Long before a global pandemic defined our daily lives, many were already debating the relevance of the workplace in an era defined by wireless technology. 2020 has refocused that debate, showing many the importance of a place to come together to share ideas, reenergise and collaborate. The evolution of the office from a place of work to a service will inevitably accelerate in 2021. Achieving this will require organisations to understand what their workforce most needs from the office.

For many, the key benefit is the opportunity to work together, socialise, and learn from others. Working from home can lead to a sense of isolation and turning to colleagues to ask a quick question or to bounce ideas off is far more difficult via email. For others, though, the workplace is a chance to escape a busy home, full of distractions. Organisations that welcome visitors also need a space which reflects their culture and makes a good impression. All these elements can be brought together in a well-designed and managed workplace.

Four employee experience experts spanning the worlds of interior design, workplace strategy, change management and employee communications, will offer RICS professionals and the wider workplace community a much-needed positive outlook for workplaces in 2021, highlighting examples of how companies are enhancing their spaces for productivity, employee wellbeing, health and safety, and community building.

The one hour online event will take place on Friday 23rd April at 14:00 BST.


Rachel Houghton, MD, Business Moves Group
Houghton’s areas of expertise include workplace change and relocation, leading behavioural transformation and driving a positive culture. Focusing on complex logistics and delivery, BMG is currently supporting its clients in developing and implementing cutting-edge workplace experiences for when the time comes to return to the office.

Colin Stuart, CEO, Baker Stuart
Stuart is the founder and principal consultant of workplace consultancy Baker Stuart Limited and has been delivering award winning agile spaces and major change programmes for the last 20 years. He is a contributory author to two major publications on the workplace, has written articles and training courses on workplace design and future working and lectures on workplace transformation and staff wellbeing for the RIBA and IWFM.

Sonia Brown, Director & Head of Design, Quadrant Design
Brown is a strategist and designer who graduated with a first in interior architecture from Leeds Metropolitan University. Quadrant has now launched a new offering for the workplace sector: Human Workplace Design. Brown is keen to explore what the workplace can learn from retail and hospitality design, and why post-Covid spaces need to offer a better link between corporate and home environments.

Moderator: Cathy Hayward, Founder & Chairman, Magenta Associates
Hayward is a communications specialist with more than 20 years’ experience in a range of journalistic, publishing and marketing roles.

To register for the event click here:


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