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Smartphone addicts are costing businesses time and money

The average British worker spends as many as 120 hours per year using their smartphones in the workplace, according to research.

A study of 2,012 UK adults carried out by gadgets and technology retailer, LaptopsDirect.co.uk, has revealed more than three quarters (84 per cent) admit to using their smartphones during working hours.

Seventy-eight per cent of the respondents said they regularly respond to text messages during working hours, whilst 59 per cent admitted to regularly take personal phone calls whilst working.

More than a third (38 per cent) regularly check their social media accounts while in the workplace. Fifty-two per cent admit to answering instant messages via platforms such as Whatsapp and Facebook, whilst nine per cent have sent a Snapchat from their workplace.

Those working in marketing were found to be the worst culprits, with 98 per cent admitting to peeking at smartphones, followed by those working in information and communications (96 per cent).

Of those surveyed, 44 per cent said their workplace permitted reasonable use of smartphones.

Mark Kelly, marketing manager at LaptopsDirect.co.uk, said:

“It’s no surprise that we are addicted to our smartphones however overuse during working hours can add up, leaving a serious shortfall in productivity. Although companies monitor and prohibit the use of social media during the working day, the research shows that there is still a large amount of people continuing to use their device.

“Use of smartphones and social media in the workplace can lead to hundreds of thousands of hours in lost productivity per year, which could cost UK companies millions of pounds.”

Fourteen per cent of the respondents said they had been told off for using smartphones at work, while just four per cent have been disciplined for use of their own tech during work time.

The Top 10 Business Sectors Who Use Smartphones

Marketing – 98%

Information and communications – 96%

Creative and photographic – 92%

Professional service (law, accountancy) – 86%

Trades (construction, plumbing) – 78%

Manufacturing – 74%

Retail – 64%

Transportation – 48%

Education – 44%

Healthcare – 23%

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