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Tag Archives: outsourcing

Backing the underdog

There is a storm coming, and at its violent epicentre is a row brewing over the London Living Wage. Back in July, cleaners at John Lewis’ flagship store on Oxford Street voted in favour of strike action in protest against ...

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Edinburgh Airport invests in outsourced IT services

Edinburgh Airport has outsourced the contract to handle the management of its IT infrastructure in a five year, multi-million pound deal. In a first for the airport, Onyx Group will operate and manage its mission critical IT infrastructure, acting as ...

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Moving out

The recession has had a huge impact on the way companies view outsourced services, as the temptation to save costs by taking provisions in-house plays on the mind of many business owners. RFM Group’s Timothy Platt explains why people should ...

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Staying on the right track

Every month, a KPMG expert discusses a key issue at the core of FM. This time, Chanel Bannister examines how merger & acquisition (M&A) activity is supporting change in the FM sector.

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Public sector service delivery revolution coming report predicts

A major new report predicts that the world of local government is about to change irrevocably. Instead of the 'traditional' council that does everything itself, it predicts a more diverse approach will see councils working with a patchwork of organisations from across the public, private and voluntary sectors to deliver the local services that communities rely on - waste collection, road maintenance, social care, planning, housing, environmental health etc.

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Thinking differently

More than 300 delegates attended this year's ThinkFM conference at the Royal College of Physicians in London. Cathy Hayward was there to see if the new one-day format worked and whether the conference kept to its promise of generating ideas for change.

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Councils to outsource a third of all services by 2015

Local authorities plan to outsource 32 per cent of all services by 2014/15, according to the latest research by YouGov, for support services and construction company, Interserve.

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Johnson Controls makes top outsourcing list for seventh year running

Johnson Controls Global WorkPlace Solutions (GWS), a leading provider of facilities, corporate real estate and energy management to many of the world's largest companies, has been ranked for the seventh consecutive year in the International Association of Outsourcing Professionals' (IAOP) Global Outsourcing 100, which recognises "the world's best outsourcing service providers".

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Accenture named the world’s best outsourcing provider for fifth consecutive year

Accenture has been named the world's best outsourcing provider for the fifth consecutive year and KPMG topped the list of leading advisors to the industry in the 2012 Global Outsourcing 100 rankings announced by the International Association of Outsourcing Professionals (IAOP).

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EGON in exclusive talks with Serco for 10-year outsourcing partnership

Serco Group plc (Serco), the international service company, and AEGON, the leading life and pensions company, are announcing exclusive talks to finalise a 10-year outsourcing partnership to provide a range of customer contact and support services for its UK-based protection business. Expected to start in the fourth quarter of the year, it marks Serco's entry into this important segment of the financial services market.

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