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Tag Archives: service delivery

Third time lucky

While the third sector may share many of the same challenges as its public and private sector cousins, Andy Christophi, head of facilities management at Shelter and founder of the FM Charity Network Forum, believes an engrained culture of sharing ...

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Clean and clear technology

In this edition, of FASTFacts*, Bradley Reames, managing director of Peartree Cleaning Services, emphasises the importance of adopting technology to improve outsourced FM. FM service delivery is changing Facilities management service delivery is changing, through software which is helping to ...

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Public sector service delivery revolution coming report predicts

A major new report predicts that the world of local government is about to change irrevocably. Instead of the 'traditional' council that does everything itself, it predicts a more diverse approach will see councils working with a patchwork of organisations from across the public, private and voluntary sectors to deliver the local services that communities rely on - waste collection, road maintenance, social care, planning, housing, environmental health etc.

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Five-star service

In his column this month, training & development manager at MITIE Client Services, Tom Robinson, explains why the difference between delivering three-star service and five-star service is not as big as you think.

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International rugby star launches new premises

Due to growing sales and continuing success, Performance Pump & Equipment (PP&E), UK independent pump hire and sales specialist, has invested a six-figure sum in a recent move to new larger premises in Wigan.

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Instarmac can manufacture & schedule order deliveries within just a few hours

Instarmac group has been ISO accredited for over a decade. This is a significant achievement for any business, especially a UK privately-owned manufacturer. With many similar companies following suit, Instarmac has recently been audited as part of their ongoing commitment to lean efficiency and business management, and have received a positive report worthy of their 30+ years.

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Mustang showcases its barcode monitoring system

As a facilities manager, do you know exactly when your company washrooms have been serviced, and by whom? Are you confident that every soap dispenser has been filled, every sanitary bin emptied and every air freshener unit replaced, so your business creates the right impression? And does your current washroom service provider not only log the date and time of all of these actions, but email a sign-off document to you when the job has been completed?

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First Mile launches new food recycling service for businesses in London

This month, Islington-based recycling company, First Mile, launched a food recycling service for central London businesses. The service, which is supported by WRAP, has been designed to provide all types of business with a daily, low-cost food recycling collection service. The service will reduce CO2 emissions by an estimated 579 tonnes in the first two years of service.

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