FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
A new global report by outsourced communications provider, Moneypenny, has revealed the impact of changing consumer behaviour on business communications. Moneypenny, which handles 20 million interactions for 21,000 organisations each year, surveyed 2,000 consumers across the UK and US to ...
Read More »Businesses urged to prioritise the caller experience following global report findings
