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TfL appoints VINCI Facilities for TFM services

VINCI Facilities has won a three-year maintenance and development contract to provide total facilities management services (TFM) for around 2,000 properties across Transport for London’s (TfL) commercial estate in the capital, which includes retail, industrial and some residential units.

The contract will commence in early 2020 and builds on VINCI Facilities existing relationship with TfL. As well as providing a TFM service, VINCI Facilities will work with TfL in its efforts to be a landlord of choice, improving and developing the estate and the services provided to its tenants.

Across its estate, TfL has a range of tenants, from large companies to small businesses who have utilised units to establish their first bricks and mortar offering. The work VINCI Facilities will undertake will include conducting a detailed survey of the estate as well as providing and developing a helpdesk, Computer-aided Facilities Management (CAFM) system and data management processes, which will give real-time information and enable faster responses and decision-making.

Graeme Craig, Director of Commercial Development at TfL, said: “As one of London’s biggest landlords, our commercial estate plays a huge role in raising significant revenue to reinvest in the transport network and so it is vital that we continue to service, maintain and develop our estate and what it has to offer. By constantly looking to improve, we are supporting our tenants to continue playing a vital role in supporting the capital’s success and economy. VINCI Facilities has been awarded this contract in order to help us do that and we look forward to working with them.”

The contract comes with the option to extend by a further two years.



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