The Welsh government has extended its facilities management service contract with Vinci Facilities for another year.
The new contract covers a range of soft services such as self-delivering cleaning, recycling, porterage, grounds maintenance, reception, beekeeping and mailroom whilst sub-contracting security and pest control across four buildings in Aberystwyth, Llandudno, Wrexham and Caernarfon with an occupancy of 1,200 people.
Vinci Facilities’ relationship with the Welsh Government began in 2009 when it was contracted to provide a three year, integrated facilities management (FM) service to a new and prestigious building in Aberystwyth. In 2010 Vinci was also awarded the contract for the Welsh Government’s northern estate, at the heart of which was the landmark BREEAM rated Llandudno Junction – the focal point of Welsh Government in North Wales. The contract was then extended agin in 2013.
Sustainability is at the heart of the successful relationship that Vinci Facilities enjoys with the Welsh Government across its estate. The team and client have set up and manage bee hives on-site and work to create a toxic free grounds maintenance environment, and also maximise the facilities’ recycling capabilities by using segregation to achieve a constant average of 92% recycling diverting waste from landfill.
Mel Richardson, project manager Vinci Facilities, said:
“We constantly strive to innovate and improve our customer service and are very proud of the standards and innovations we have achieved for this client. However, our greatest strength is the teams delivering the service with passion and pride. It has resulted in an open and supportive relationship with our client at the Welsh Government.”
Tony Raikes, managing director for Vinci Facilities said:
“Extension of our great work with the Welsh Government is a testimony to our commitment to not just fulfil contractual obligations, but actively seek ways to make the customer’s pound go much, much further. The team works across a wide area and delivers consistent service and is, literally, buzzing with ideas to add value. The Welsh Government contract is a fine example of how FM should be done.”