The deal will see Wates responsible for delivering repairs, void refurbishments and planned maintenance works across Longhurst Group’s residential housing stock, spanning approximately 16,000 homes across the Midlands. It will involve working across Longhurst Group’s subsidiaries including Longhurst and Havelok Homes, Spire Homes and Friendship Care and Housing Limited.
Servicing this wide geographical spread will require Wates to take a multi-location approach, basing a team of 96 operatives across a number of cities and towns including Birmingham, Wellingborough, Boston, Nottingham, Grimsby and Lincoln. Wates will import accounting and IT infrastructure from its repairs and maintenance contract with Birmingham City Council, the largest of its kind in Europe.
Wates has pledged its commitment to the local community throughout the delivery of the contract, and will provide a range of training and employment opportunities for local people.
In addition, Wates is currently in the process of formalising its local supply chain to help fulfill the contract.
Sharon Guest, Executive Director of Housing Services at Longhurst Group commented: “We are delighted to be working with Wates Living Space to provide a new and improved repairs service to our customers.
“Having a single contractor to manage repairs across three of our member companies and the many communities we serve will ensure that we can provide a more efficient and consistent service to our customers.”
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