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Workers are showing little sign of getting back to the office

The number of workers heading back to the office has increased in fewer than half of the UK’s biggest city and town centres, new data from the Centre for Cities High Street Recovery Tracker suggests.

In central London and Manchester, early August weekday footfall rose by just one percentage point compared to the early July. While Leeds, Bristol and Nottingham all saw no change and in Birmingham city centre the number of workers has fallen this summer.

The persistently low numbers of workers going back into city centres, particularly in big cities, reinforces the concerns for the future of shops, cafes, restaurants and bars that depend on office workers for custom.

Summer has bought better news for businesses in some places. Seaside towns in particular have seen some of the biggest boosts in visitors since the beginning of July with Bournemouth, Blackpool, Southend and Brighton all seeing increases.

But, again, overall footfall in bigger cities is much weaker than in smaller places. Central London’s overall footfall increased by just five percentage points since early July, and Manchester and Leeds’ by 7 percentage points. On the other hand, footfall in small cities increased by 14 percentage points and medium-sized cities by 18 percentage points over the same period.

Centre for Cities’ Chief Executive Andrew Carter said:

Good weather and the Eat Out to Help Out Scheme have helped increase the number of visitors to city and town centres. But a question mark remains over whether the footfall increase that we have seen this summer can be sustained into the autumn without the good weather and Government incentive – particularly with so many people still working from home.

“Shops, restaurants and pubs face an uncertain future while office workers remain at home. So, in the absence of a big increase in people returning to the office, the Government must set out how it will support the people working in city centre retail and hospitality who could well find themselves out of a job by Christmas.”

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