Announced to coincide with World FM Day, this year’s Global FM Awards of Excellence include four IWFM-backed accolades. In a nod to the UK’s NHS, ISS was recognised twice. Winning the special new award, Demonstrating Excellence during the Pandemic, ISS Facility Services UK’s Royal Derby Hospital Portering Team, IWFM public sector Team of the Year 2021 was recognised for its ‘exceptional resilience’ throughout the crisis which had ‘revealed the value of every team member like never before’.
Winning a Gold Award, ISS ServicePoint, the provider’s technology solution for better patient care, winner also in the Technology category at last year’s IWFM Impact Awards impressed the judges with its touch screen issues reporting that had restored thousands of nursing hours rightfully to patients.
One of three Silver Awards went to the Workplace Experience Programme by Sodexo and AstraZeneca, the initiative winning the IWFM 2021 Award in the corporate category of the same name. The collaboration had enhanced the customer experience resulting in a more vibrant and engaged workforce connected to local communities.
Ask Archie, NatWest Workplace Service Centre’s “industry leading” chat bot, whose fully automated fault logging system has been delighting customers was highly commended in another win for innovative workplace technology and collaboration.
IWFM CEO Linda Hausmanis said:
“Today’s amazing winners demonstrate that workplace and facilities teams are true agents of change in organisations, bringing innovation, enabling efficiencies, connecting communities and supporting better business performance overall. Bravo to these outstanding global winners whose inspirational stories underline the value that this vital profession continues to play in achieving real, sustainable change in organisations.
“This is the fifth year that Global FM has recognised an IWFM Impact Awards finalist. To have four recognised in one go testifies to the growing impact of FM that we are so proud to champion, and never more so than on World FM Day.”
Added Chair of Judges Mark Griffiths:
“The success of these IWFM Impact Awards entrants in achieving this recognition is a fantastic achievement for these teams and organisations; and a reflection if the continuing quality of the IWFM Impact awards.
“For four entrants to be recognised on the global stage as Leading the Sustainable Future of the FM industry is credit to all of them. I know I will not be alone in offering my congratulations to them all for this superb achievement”.
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