FACILITIES MANAGEMENT JOURNAL JOBS 
 FM CAREERS - RECRUITMENT   
 FOUR DAYS FOR FM? As new trials of the four-day work week are launched in the UK, Hannah Jackson of  
 Henley Training asks, is this style of working benefi cial for the FM sector? 
 Over the last few years, enthusiasm for  
 switching to a four-day work week has  
 grown. During the pandemic, several  
 countries introduced four-day work week trials.  
 Spain, for example, announced a voluntary threeyear  
 trial of a 32-hour work week. Similar schemes  
 were implemented in Japan and New Zealand.  
 In January, the 4 Day Week pilot collaborated with  
 think tank Autonomy and researchers at Cambridge  
 University to launch a trial in the UK, aiming to  
 demonstrate that a reduction in working hours  
 increases employee productivity, commitment and  
 motivation. But what are the benefits and challenges  
 associated with the four-day week, are reduced  
 working hours su icient to increase productivity,  
 and is a four-day week practical for the facilities  
 management sector?  
 EQUAL BENEFITS  
 One of the key benefits for employers is that a fourday  
 week actually boosts employee productivity  
 through a reduction in hours spent at work. Recent  
 studies indicate that reduced working hours can  
 significantly increase employee productivity. In 2019,  
 Microso  Japan introduced a four-day week, without  
 a reduction in pay. Productivity increased by an  
 estimated 40 per cent, and researchers observed an  
 improvement in employee motivation.  
 In this trial and others, employees felt that their  
 individual wellbeing was prioritised by employers,  
 resulting in the cultivation of a more positive  
 organisational culture. Studies demonstrate that  
 positive organisational cultures improve sta   
 engagement and foster environments conducive to  
 e ective collaboration.  
 According to data collected by Health and Safety  
 England, around 1.7 million employees su ered from  
 work-related illnesses in 2021. Almost 50 per cent of  
 absences were due to work-related stress, depression  
 or anxiety. Every year, companies across the UK lose  
 thousands of pounds to absences. Work-related  
 stress is particularly prevalent within the FM sector,  
 with employees frequently faced with unpredictable  
 challenges, dwindling resources and the pressure to  
 meet budgets. Many employees attribute their stress,  
 depression and anxiety to continuous burnout, an  
 unhealthy work/life balance, and little opportunity  
 to socialise, exercise or prepare healthy meals. A  
 reduction in working hours, no matter how minimal,  
 could help to remedy this, benefitting both the  
 employer and employee.  
 GREATER EQUALITY AND DIVERSITY  
 In 2013, FMJ published research indicating a lack of  
 diversity and equality in the facilities management  
 sector. According to the research, very few  
 women attained managerial positions and were  
 underrepresented in many companies.  
 Inequality continues to blight the industry today,  
 although numerous organisations, such as MACE,  
 So’SPIE Ladies Network and Women in ENGIE,  
 are working hard to advocate for gender parity. A  
 four-day work week, if implemented e ectively,  
 could aid the promotion of equality and diversity.  
 Women are statistically more likely to sacrifice work  
 to fulfil childcare responsibilities than men, with  
 many struggling to a ord childcare five days a week.  
 Statistics suggest, in fact, that 41 per cent of women  
 in employment work part-time. For context, only 13  
 per cent of men in employment work part-time. A  
 reduction in working hours could significantly lower  
 the cost of childcare for many parents, allowing  
 women to prioritise their careers.  
 CHALLENGES FOR FM 
 Thus far, the successful implementation of the  
 four-day work week has been limited. Opponents  
 argue that a reduction in working hours would be  
 impractical for certain industries, including that  
 of FM. There is some concern, for example, that  
 customer engagement and service quality may be  
 negatively impacted by a four-day week. Others  
 worry that employees would be less adept to deal  
 with emergency situations with increased time spent  
 away from the workplace. We maintain, however,  
 that the four-day work week has the potential to  
 enact positive, tangible change in the FM sector.  
 FM encompasses an extensive variety of roles  
 and responsibilities, and managers implementing  
 a reduction in working hours must not be tempted  
 to take a homogenous approach to change. For  
 some roles, it may be practical to condense working  
 hours into four consecutive days, with a three-day  
 weekend. Employees in other roles may work more  
 e iciently with a short mid-week break, or by working  
 slightly shorter days.  
 A commitment to cohesion, communication and  
 collaboration, however, is crucial, particularly for  
 those managing large teams. Facilities managers  
 must demonstrate innovative thinking and a  
 readiness to adapt to change, supporting clients if  
 they decide to implement shorter working hours.  
 Many facility managers are responsible for  
 coordinating a rapid and e ective emergency  
 response. A reduction in hours must not impede their  
 ability to do this. It may be prudent, therefore, for  
 organisations to assign a deputy, although this will  
 not be financially feasible for small businesses.  
 The four-day week should not be considered  
 a panacea for low productivity, motivation and  
 commitment, but should instead be implemented  
 alongside other initiatives. Managers should  
 consistently communicate the “bigger picture” to  
 employees, emphasising long-term organisational  
 goals. Training should be prioritised, with a focus on  
 individual and collective development.  
 If the facilities management sector is to thrive, it  
 must continuously evolve. The four-day week may  
 provide a fantastic way to do this.  
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