SOCIAL - BLOG 
  PFM @PFM_Magazine 
 We’ve just heard the sad news that former  
 editor and founder of the PFM Awards Richard  
 Byatt died on Friday after a short illness. RIP  
 Richard and thank you for all your efforts in  
 the #FacMan sector over many years. https:// 
 www.pfmonthenet.net/article/170948/Death-offormer 
 PFM-editor-announced.aspx 
  Owen Gower @OwenGower1 
 Mental health comes in all shapes and sizes.  
 Proud to be part of the @LionHeartRICS 
 #MentalHealth project #StrongerTogether  
 #MentalHealthAwareness #LoveSurveying   
  Maggie Procopi 
 https://www.linkedin.com/in/maggieprocopi/ 
 Delighted to welcome back Dr. Marie Puybaraud  
 to the platform for Workplace Trends London  
 this October. JLL’s Global Head of Research  
 will be discussing the results from their  
 7,350-strong occupier survey which unearths  
 the ways companies can create and enhance  
 engagement, empowerment and fulfilment  
 among staff through the best use of real estate.  
 See more on the conference at https://lnkd.in/ 
 er6pdqX and read more about JLL’s Future Of  
 Work at https://lnkd.in/dSbJEBg 
  Landsec @LandsecGroup 
 More @LandsecGroup Retweeted Ministry of  
 Justice Brilliant to see so many businesses  
 signing up to help give more job opportunities  
 to people that need them most. We’ve achieved  
 great successes with our prison employment  
 programmes with @the_bounce_back 
 supported by @MoJGovUK. #community  
 #employment 
 18    JUNE 2019 
 BLOG FROM LAURA RYAN, LEGAL DIRECTOR UK & IRELAND, ATALIAN SERVEST  
 SIGNED, SEALED, DELIVERED  
 Entering into contractual arrangements  
 for the supply of services is an everyday  
 occurrence for facilities managers and FM  
 service providers – even when they don’t realise  
 it. Too o  en people mistakenly believe that  
 there is no binding contract in place between  
 parties unless and until a contract document  
 has been negotiated, agreed and signed by  
 authorised representatives.  
 Wrong. By law, a contract is formed when  
 the following key elements coincide: o er;  
 acceptance; consideration; an intention to  
 create legal relations; and certainty of terms.  
 These constituent parts can come into play in  
 ways other than in writing such as verbally and  
 through actions. For example, ‘acceptance’ (a  
 final and unqualified asset to an o er) can be  
 given and communicated via conduct. So, if a  
 customer has proposed their standard terms as  
 the basis for the contract and the FM provider  
 commences delivery of services before it makes  
 clear that it wishes to negotiate the terms, so long  
 as the other key elements of the contract are in  
 play, it is likely that a contract will be formed. 
 Determining when, where and how  
 a contract was formed o en  
 becomes important during  
 the life, or at the end, of  
 the contract (especially  
 when it comes to matters  
 such as jurisdiction and  
 governing law). To ease  
 the inevitable pain  
 surrounding contract  
 administration, it is  
 always best practice  
 to ensure that all  
 contractual terms are  
 recorded in one written  
 contract document and signed  
 by both parties before services  
 commence. Any FM provider that has  
 found itself having to terminate or, heaven  
 forbid, litigate a contract that hasn’t been neatly  
 recorded in one written document will already  
 know that. 
 Once the contract has been formed and the  
 service is live, it is not unusual for parties to want  
 to make changes in areas such as service scope  
 and description, agreed milestones, and pricing  
 structures. When a contract is being operated  
 Laura Ryan, Legal Director UK & Ireland, Atalian Servest  
 successfully and there is a degree of harmony  
 between the customer and the FM provider, it is  
 easy to see how and why the parties may seek  
 to verbally agree modifications to their contract  
 to suit their wants and desires at a particular  
 point in time. However, FMs take note: if you  
 take this laissez faire approach to modifying  
 a contract, you could be in for a headache if  
 relationships sour further down the line.  
 O  en, contracts contain express  
 clauses that place formalities  
 around how the terms can be  
 changed, usually specifying  
 that any variation must  
 be in writing and signed  
 by both parties. The  
 aim of clauses like  
 this is to exclude the  
 possibility of informal,  
 and perhaps inadvertent,  
 oral variations being made  
 to a contract. Recent case  
 law has seen the validity of  
 practice to ensure that all  
 contractual terms are recorded  
 in one written contract  
 document and signed by both  
 parties before services  
 this type of clause debated by the  
 courts, with the Supreme Court ruling  
 It is always best  
 commence.” 
 that contractual provisions requiring specific  
 variation formalities must be complied with. 
 Always be clear about what constitutes  
 a contract, don’t enter into a binding  
 agreement when you only intend to come to  
 an understanding in principle, and never take  
 a relaxed approach to contract variations or it  
 might just come back to bite. These are vital  
 lessons for anyone negotiating or mobilising new  
 services. 
 ADVICE & OPINION 
 
				
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