FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
National engineering and facilities management provider, 24-7 Group, has appointed Sean Carroll as Operations Director, to drive strategic growth and operational excellence across all of its service offerings.
With over 25 years of international experience in the construction and fit-out industry, Carroll brings a depth of expertise that spans the UK, Europe, the Middle East and South Africa. He has built a distinguished career leading complex, high-value projects and scaling operational infrastructures for major global clients.
Carroll’s background includes full end-to-end project lifecycle management, the successful delivery of multidisciplinary programmes, and a proven ability to strengthen business performance. Throughout his career, he has demonstrated a consistent track record of driving growth, increasing turnover, and building high-performing teams across diverse and challenging environments.
24-7 Group says Carroll brings significant value to the Group in areas such as strategic operations management, P&L ownership and commercial contract leadership, client and stakeholder relationship management, safety leadership and compliance, and project management methodologies and process optimisation.
In his new role, Carroll will join the operational leadership team and be pivotal in driving 24-7 Group’s operational strategy, ensuring robust structures are in place to support the company’s accelerated growth plans. He will focus on enhancing operational scalability, strengthening delivery frameworks, and implementing best-in-class processes to further elevate the client experience.
Commenting on his new appointment, Carroll said:“I’m excited to be joining 24-7 Group at such a pivotal moment in its growth journey. The team has built an impressive reputation for reliability, responsiveness, and high-quality delivery. I look forward to helping drive the next phase of operational maturity, supporting our clients, and enabling the business to scale sustainably and strategically.”
CEO Andy Hawes of 24-7 Group, commented: “Sean’s appointment marks another milestone for the business. His global experience, strategic mindset, and proven leadership in complex operational environments make him an ideal fit for 24-7 Group’s future ambitions. We are confident that Sean will play a key role in strengthening our operational foundations and helping us deliver even greater value to our clients.”
According to the 2026 UK Facilities Management Market Research Report by askporter, facilities management professionals want clear, verifiable evidence of work being delivered, with teams that can communicate progress in real time. This requires technology that is affordable, intuitive, and quick to adopt.
Yet the report found that:
Over three quarters of FM professionals (76 per cent) experience operational inefficiencies caused by siloed software which results in a lack of real-time visibility.
Communications challenges lead to maintenance issues, with 73 per cent of teams being forced into reactive problem-solving on a weekly basis.
A worrying level of compliance gaps, with 44 per cent of admitting that half or less of their compliance tasks are tracked and automated within their systems.
Closing this gap requires the establishment of transparent and consistent communications using affordable software that gives FM teams the ability to track, evidence and improve their services.
This webinar provides a valuable overview of the main findings of the report by askporter followed by a panel discussion by FM thought leaders on practical, strategic solutions that can help close this communications gap.
To register for the webinar taking place 29 January 2026 at 11:00am click here.
