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Michelle Quinn, Facilities Support Manager for St Francis Hospice in Dublin, has won the ISS annual Global Apple Award.
The award, the highest internal individual award in the organisation, is given annually to one of ISS’s 330,000 employees worldwide, recognising extraordinary acts of service that have demonstrated the company’s purpose of ‘connecting people and places to make the world work better’.
With 14 years of service at ISS Ireland, ISS says Quinn exemplifies the very best of the facilities management industry, and the difference that FM can make to the many people who live and work in the facilities ISS manages, adding her passion and personal commitment to the highest standards of care has made a lasting impact to the patients at St Francis Hospice, as well as to their families.
Quinn was originally nominated for the company’s Apple Awards scheme in the UK & Ireland region for a moving display of compassion and creativity, orchestrating a beautiful, personalised wedding ceremony for a patient at St Francis. Organising and planning everything on her own time, she created a beautiful experience for the patient, as well as memories that their family and friends will cherish.
The story has inspired colleagues across ISS, first securing Quinn the 2024 Apple Award for the UK & Ireland region back in February of this year. As a result of this success, her nomination progressed to the final round of the competition at ISS’s leadership conference in Oslo last week, where Group CEO Kasper Fangel announced Quinn as this year’s global winner.
Commenting on her award, Quinn said: “I’m truly honoured to have received this award; to be recognised alongside so many inspiring stories from across our organisation globally is an incredible privilege. It really is incredible to be part of an organisation that empowers its people to bring their best selves to work every day. Here’s to continuing to raise the bar, together.”
Andrew Wilkinson, Chief Operating Officer for Office & Production and Ireland at ISS UK & Ireland, said: “Michelle’s deep commitment to delivering such personalised care, comfort and compassion to the hospice’s patients and their families is truly remarkable. I’m immensely proud to see her honoured for her outstanding dedication with this award.
“Her achievement is a testament to the profound ability our people have to make a meaningful difference for those we serve, and is an inspiration to all of us, not just at ISS, but across our industry.”
FMJ has partnered with global worktech leader, Eptura, to deliver a webinar on Thursday 26 June at 11am to discuss Eptura’s 2025 Workplace Index that suggests that over a third of employers are proactively looking to increase office attendance which could result in a rise in the use of AI and cross-platform data analytics to help manage FM operations.
The webinar will bring together experts from Eptura, along with FM thought leaders on the adoption of integrated solutions that unleash powerful data analytics capabilities, leading to increased productivity and reduced operational costs.
To register for the webinar please click here.
Can’t make it no problem… Simply sign up and after the webinar has been broadcast a link will be sent to you to watch the recording.
