FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Johan Joubert has been appointed to the role of Business Director at Lexington Reception Services (LRS), part of Lexington Catering. The appointment reinforces the company’s commitment to growth, innovation and the delivery of best-in-class reception and workplace services.
In his new role, Joubert will focus on market growth, service excellence and innovation across LRS. He will work closely with existing clients while identifying and capitalising on new business opportunities, further strengthening LRS’s position in the market.
By continuing to drive innovation in service delivery and digital customer experience, Joubert will play a key role in energising and enhancing LRS’s value proposition, supporting clients as workplace expectations continue to evolve.
Joubert brings more than 25 years’ experience across hospitality, real estate and workplace transformation. He most recently held the role of Digital Placemaking Programme Manager at British Land, having previously worked at CBRE as Host Associate Programme Director and EMEA Host Lead. He rejoins LRS after a previous three-year tenure as Business Development Manager and a subsequent role as Transformation Manager at Lexington Catering.
Joubert said: “I’m delighted to be rejoining Lexington and LRS at such an exciting time. The business has a strong reputation for service excellence, and I’m looking forward to building on that foundation by driving innovation, strengthening client partnerships and supporting the continued growth of LRS.”
Matt Wood, Managing Director, Lexington and Elior at Work, added: “Johan brings a deep understanding of our sector and a proven track record of driving growth, innovation and service improvement. This role is a significant step for LRS as we continue to invest in best-in-class service delivery and strengthen our position in the market.”
According to the 2026 UK Facilities Management Market Research Report by askporter, facilities management professionals want clear, verifiable evidence of work being delivered, with teams that can communicate progress in real time. This requires technology that is affordable, intuitive, and quick to adopt.
Yet the report found that:
Over three quarters of FM professionals (76 per cent) experience operational inefficiencies caused by siloed software which results in a lack of real-time visibility.
Communications challenges lead to maintenance issues, with 73 per cent of teams being forced into reactive problem-solving on a weekly basis.
A worrying level of compliance gaps, with 44 per cent of admitting that half or less of their compliance tasks are tracked and automated within their systems.
Closing this gap requires the establishment of transparent and consistent communications using affordable software that gives FM teams the ability to track, evidence and improve their services.
This webinar provides a valuable overview of the main findings of the report by askporter followed by a panel discussion by FM thought leaders on practical, strategic solutions that can help close this communications gap.
To register for the webinar taking place 29 January 2026 at 11:00am click here.
