Home / Contract wins and partnerships / ISS renews and expands contract with Virgin Media O2

ISS renews and expands contract with Virgin Media O2

The global workplace experience and facility services company has renewed and expanded its partnership with Virgin Media O2, one of the UK’s largest entertainment and telecommunications companies, with a new two-year contract.

Commencing in Q1 2026, the new contract will see ISS continuing to deliver a comprehensive range of integrated facilities services (IFS) across Virgin Media O2’s corporate, technical, and retail sites. The services include cleaning, security, building maintenance, critical engineering, front-of-house and concierge services, waste management, post and print services, landscaping, sustainability initiatives, and project and communications support.

A dedicated two-year transformation programme forms a core element of the new contract, which will see ISS work to deliver financial savings targets across Virgin Media O2 sites while continuing to act as the partner of choice on projects. A robust digitalisation strategy rolled out across the account will further enhance transparency, data visibility and trust between the two organisations.

Scott Davies, CEO of ISS UK & Ireland, said: “We are delighted to further strengthen our strategic partnership with Virgin Media O2, building on the strong relationship we have developed since 2023. We look forward to deepening our collaboration through the transformation programme, leveraging our broad service expertise, project excellence and digital capabilities to deliver sustained value while providing outstanding experiences for their teams and customers.”

Safety at Work
FMJ and Watco Webinar: Meeting compliance in a new culture of accountability 

From January 2026, the Building Safety Regulator (BSR) formally separated from the Health and Safety Executive (HSE). Created under the Building Safety Act 2022 in response to the Grenfell Tower tragedy, the BSR is designed to raise safety standards across the built environment and introduce a stronger culture of accountability, transparency, and proactive risk management.

This shift places facilities managers in a more strategic safety assurance role – far beyond routine maintenance.

FMJ and Watco are hosting a webinar on 22 April at 11:00am to explore what this new regulatory landscape means for FMs. To register for the webinar click here.

Can’t make it no problem…

Simply register above and after the webinar has been broadcast, we will send you a link to watch the recording.

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