FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Jacinta Rowsell has been appointed as Managing Director of Operations at Canary Wharf Group (CWG).
Commencing in her new role later this month, Rowsell will be responsible for the operational management of Canary Wharf including maintenance, security and resilience, landscaping, retail management, cleaning, and health and safety amongst others. She will take over from Phil Tweddle who retires in March 2026 after nearly 30 years with CWG.
Rowsell joins CWG from Unibail-Rodamco-Westfield where she held the role of Managing Director, Customer and Retail Operations for Northern Europe. She has a long career at the company having joined Westfield in 2011 and held a variety of finance, operations, asset management and investment roles across retail and residential. Prior to Westfield, she started her career in the Real Estate practice at Ernst and Young.
Commenting on her new appointment Rowsell said: “I am excited to be joining Canary Wharf, a place that truly stands out for its ambition, scale, and impressive development pipeline – not just in London but across the UK. CWG has created an outstanding environment, and I look forward to building on the strong foundations laid by Phil and his team to ensure we continue to offer a best-in-class experience for all who work, visit, and live here. As the Wharf continues its evolution, the opportunities ahead are immense, and I look forward to working alongside a forward-thinking, innovative leadership team that’s ready to push boundaries and embrace new ideas.”
Shobi Khan, CEO at Canary Wharf Group, added: “We are delighted to welcome Jacinta to CWG. Her vast experience in managing multi-disciplinary teams, fostering a collaborative culture and leadership skills will support the continued evolution of Canary Wharf. Our ambition and ability to curate the experience at the Wharf enables Jacinta to utilise her expertise to ensure a welcoming, safe and clean environment for all those who work, visit, and live here and build on the foundations put in place by Phil and his team.”
Wednesday 14 January at 11:00am
Building Management Systems (BMS) have long been used to control the heart of a building – monitoring and controlling its essential systems such as lighting, ventilation, heating and air conditioning. Facilities Managers want the best visibility to help detect and deal with concerns before they become issues.
This webinar brings together the experts from energy network provider, E.ON along with FM thought leaders to discuss moving from a reactive service to a proactive service. By identifying energy issues early and automatically, instead of occupants reporting issues, then potential faults can be identified early and remedied. The BMS does this before the problem occurs by using smart alerting and EMC support services.
Panel:
- Sara Bean: Editor FMJ (Facilities Management Journal)
- Nick Westlake: Energy and Service Delivery Manager at E.ON Control Solutions
- Sunil Shah, the author of IWFM’s Energy Management Good Practice Guide and MD of Acclaro Advisory
- David Cermak, Regional Facilities Manager for David Lloyd Clubs
To register for the webinar which will be taking place on 14 January 2026 at 11:00am click here.
