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Facilities Management

Pareto launches its first ESG impact statement

Facilities services provider, Pareto, has launched its inaugural ESG impact statement. The report covers the plethora of ESG led activities that Pareto has worked on across the last few years, including initiatives ranging from how Pareto was awarded the Social ...

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Hard FM win for VINCI Facilities with Transport for Wales

VINCI Facilities has won a three-year facilities management contract, worth £3 million with Transport for Wales. Transport for Wales was looking for a partner to provide a leading FM service delivery, to a diverse estate across Wales and the border ...

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BAM FM in Tudor Grange Academies Trust win

BAM FM has secured a £9.6 million contract with Tudor Grange Academies Trust to deliver integrated FM services across 13 estates, over a three-year term. Tudor Grange Academies Trust is a collective family of academies across Worcester, the West Midlands ...

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Global Board of Directors IFMA 2023-24

The International Facility Management Association (IFMA) has announced the member-elected executive committee and appointed members of its global board of directors for the 2023-24 fiscal year. Led by Chair Dean Stanberry, CFM, SFP, who begins his term July 1, the ...

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The importance of AI-driven data analysis for retailers, landlords and the facilities management teams supporting them

By James Massey, Managing Director of Facilities Management, MRI Software Bruised and battered coming out of the pandemic, anyone working in the retail sector continues to face severe economic challenges as the cost-of-living crisis and rising energy costs take a ...

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Director appointment at Bidvest Noonan

Facilities services provider, Bidvest Noonan, has promoted Lorraine Monaghan to the role of Director of Operations, Education, for its Irish operations. An experienced professional, Monaghan has seen her career with Bidvest Noonan flourish since joining the ranks in April 2014. ...

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ISS names Kasper Fangel as new Group CEO

Workplace experience and facility management company, ISS, has appointed Kasper Fangel as the company’s new Group CEO, effective from 1 September. This appointment follows the resignation of Jacob Aarup-Andersen in March, who has accepted a new position as CEO of ...

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JLL expands relationship with the FCDO into Europe

JLL has been appointed by the Foreign, Commonwealth and Development Office (FCDO) for the delivery of facilities management and property related services in 12 countries and project services in 22 countries across Europe. The initial seven-year contract, which will see ...

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Met Police appoints Churchill for large-scale cleaning contract

The soft-service provider has won a wide-ranging three-year cleaning deal with the Metropolitan Police Service (MPS), which will see Churchill cleaning operatives deployed across 351 buildings in all 32 of London’s Boroughs. The contract has more than 350 staff, including ...

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How digital self-service can help raise the bar for FM customer satisfaction

In an increasingly competitive space, customer engagement has never been so important – but FM teams that are laser-focussed on efficiency can sometimes lose sight of their customer’s communication preferences. This can lead to situations where, despite exceeding SLA targets, ...

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