FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Complii, formerly known as Compliance Group, and a leading provider of integrated safety and regulatory compliance across water, air, fire, and electrical sectors, has appointed Rick Anderson as Divisional Sales Director for its fire division.
Anderson will be responsible for leading the fire division’s sales strategy, with focus on national accounts and strategic expansion. With over 20 years of proven success driving multimillion-pound growth, he brings a wealth of experience in building high-performing teams and delivering strategic sales initiatives across FM, public, and private sector environments.
His professional trajectory is marked by a diverse background in military service and operational leadership. Anderson began his career at 16 in the Royal Corps of Signals, serving in locations including Kosovo, Iraq, and the Democratic Republic of Congo. These early experiences shaped his leadership style which is focused, resilient, and driven by a strong sense of responsibility.
Following his transition from the Armed Forces, he began as a Fire Extinguisher Service Technician before quickly moving into senior management roles. Most recently, as Commercial Sales Director, he held responsibility for Sales and Account Management, consistently outperforming growth targets over a nine -year period.
Scott McKay, MD of the Fire Division at Complii said: “We are thrilled to have Rick join the Fire Division as Sales Director. He brings a unique blend of technical expertise and proven commercial leadership. His track record of building high-performing teams and his commitment to transparency make him the ideal leader to drive our sales initiatives and strengthen our key client relationships.”
In his new role, Anderson aims to drive a culture of transparency that prioritises both customer trust and team performance.
He said: “My vision for the division is built on the foundation of transparency – with our clients, our colleagues, and our teams,” said Rick Anderson. “I am motivated by building trust and delivering meaningful collaboration. By focusing on innovative fire safety solutions and clear communication, we will ensure sustained growth and technical excellence.”
According to the 2026 UK Facilities Management Market Research Report by askporter, facilities management professionals want clear, verifiable evidence of work being delivered, with teams that can communicate progress in real time. This requires technology that is affordable, intuitive, and quick to adopt.
Yet the report found that:
Over three quarters of FM professionals (76 per cent) experience operational inefficiencies caused by siloed software which results in a lack of real-time visibility.
Communications challenges lead to maintenance issues, with 73 per cent of teams being forced into reactive problem-solving on a weekly basis.
A worrying level of compliance gaps, with 44 per cent of admitting that half or less of their compliance tasks are tracked and automated within their systems.
Closing this gap requires the establishment of transparent and consistent communications using affordable software that gives FM teams the ability to track, evidence and improve their services.
This webinar provides a valuable overview of the main findings of the report by askporter followed by a panel discussion by FM thought leaders on practical, strategic solutions that can help close this communications gap.
To register for the webinar taking place 29 January 2026 at 11:00am click here.
