FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Carlisle Support Services has appointed David Brook as Head of Operational Training to unlock new service potential and accelerate long-term growth vision.
The appointment, says Carlisle, represents another strategic step in its commitment to raising industry standards, having now completely removed the use of subcontracted labour across security and events operations for over a year to improve consistency in quality and service delivery.
Brook, who joins Carlisle with a wealth of experience within the education field, will be responsible for developing accredited courses that diversify the organisation’s service offering and raise training standards within the security and facilities management industries.
Having previously held key education and training positions within major UK security firms, Brook has successfully developed a broad range of training programmes tailored to industry needs. At Carlisle, he will spearhead the creation of new courses designed with professionalism, learner experience, and quality at their core. Planned training programmes include certifications in First Aid, Spectator Safety, Customer Service, Health and Safety, Safeguarding, and a suite of Specialist and SIA (Security Industry Authority) courses.
Brook’s professional accomplishments have been widely recognised over the years. Among his accolades are the Points of Light Award, presented by Prime Minister David Cameron in July 2014, the Keith Webb Award from the University of Huddersfield in 2009, and the prestigious Duke of York Community Initiative Award, presented by HRH The Duke of York, Prince Andrew, in 2007.
Speaking about his new role, Brook said: “Honoured to join Carlisle as Head of Operational Training at a pivotal time. The shift away from subcontracted labour across the security sector reflects a clear commitment to quality, productivity and transparency – principles that align with my own professional values. It’s a privilege to be a part of such a forward-thinking organisation and I look forward to driving scalable, high impact programmes with professionalism, learner experience and quality in mind to advance Carlisle’s operational excellence.”
Chief Operating Officer, Adrian White commented: “David’s appointment marks a strategic investment in our people and the industries we serve. His expertise will ensure we continue to meet and excel the evolving needs of our clients while setting new standards in operational excellence This new chapter in Carlisle’s growth underscores our commitment to continuous improvement and industry leadership through innovation in workforce development.”
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