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ISS has entered into a new partnership with Denmark-based international manufacturer VELUX Group.
Under the new contract, ISS will deliver integrated facility services across sites in 12 countries in Northern and Central Europe. These include a wide range of services such as cleaning, waste management, catering, reception, and outdoor maintenance.
The contract will be mobilised in Denmark from 1 October 2025, and in the remaining countries by 1 January 2026 at the latest. It has a five-year duration with an option to extend for an additional two years.
Søren Valentin, Senior Director for Global Real Estate & Facility Services at VELUX Group, said: “We look forward to entering this partnership with ISS, supporting our transition to a standardised operating framework with the purpose of increasing quality, reducing risks and optimising costs. Together with ISS, we have developed an international facility management solution based on five guiding principles: end-user friendliness, innovation, clear communication, service orientation, and high-standard service delivery. We are excited to put these principles into action.”
Kasper Fangel, Group CEO of ISS, commented: “We are proud and excited to engage in this multi-country collaboration, supporting VELUX’s ambition to create a more sustainable, efficient, and innovative future. We are strongly committed to bringing ISS’s core expertise to life – transforming traditional facility management service delivery into a ‘Workplace Experience’ that makes a real difference for both service and end-user experience.”
