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ISS, a leading workplace experience and facility management (FM) company, is delighted to announce the extension of its Healthcare Training Academy with the opening of a new facility at University Hospital Hairmyres (UHH) in South Lanarkshire, Scotland.
Adjacent to the hospital’s existing training facilities, the new Academy will allow for comprehensive training for ISS employees, including housekeeping, portering and estates teams, designed to develop and hone skills of facility management professionals in healthcare, offering a blend of virtual and practical training covering areas such as technical skills, leadership, and sustainability.
The Academy will also feature a fully equipped simulated ward bedroom, complete with a hospital bed, associated furniture, shower, wash hand basin, toilet, and specialised vinyl flooring (standard and slip-resistant), to give employees first-hand experience in training for performing key technical tasks, such as:
- Cleaning to ISS’s rigorous Pure Space methodology
- Making repairs to the nurse call system
- Servicing medical gas pendants
Having first launched at Chelsea & Westminster Hospital in 2019, the ISS Healthcare Training Academy is now being delivered at three UK healthcare sites, the other being at Lewisham Hospital, by dedicated teams of learning specialists, operation leads and NHS consultants. The Academy is a cornerstone of ISS’s mission to create sustainable, people-centred workplaces, with a focus on innovation and excellence in healthcare, as well as aligning with the UHH’s commitment to delivering the highest quality of care.
Donna Brown, Managing Director for Healthcare at ISS UK & Ireland, said:
“ISS is proud to support facilities management excellence in healthcare with the launch of this new Healthcare Training Academy at University Hospital Hairmyres. This underscores our commitment to equipping our people with the skills needed to deliver exceptional services, enhance patient care and support the amazing clinical staff at Hairmyres.”
Sandy Clark, ISS Key Account Manager at University Hospital Hairmyres, added:
“I’m delighted to see the introduction of the ISS Healthcare Training Academy, which will help take our training capabilities to a new level. Being able to carry out training in an environment which is as close as possible to real life will be invaluable in inducting new employees and re-training existing team members. I look forward to watching the progress and seeing first-hand the positive impact that the Academy will bring for our customers and our people.”
