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Landmarc Support Services has received three national sustainability and industry awards for its soft FM initiative implemented across more than 100 sites on the Defence Training Estate (DTE).
As part of its commitment to achieving net zero carbon by 2035 and supporting the Ministry of Defence’s (MOD) Climate Change and Sustainability Approach, Landmarc partnered with cleaning suppliers Purozo,Thrive, DRYFT, Fig, Pacvac and i-team Global to simplify and modernise cleaning operations, shaping the day-to-day working experience at each site.
The soft FM team replaced more than 1,000 different chemical products supplied in traditional litre bottles with water-soluble sachets made from paper cellulose, eliminating single-use plastic and significantly reducing the transportation of liquid across the estate.
Using a biodegradable, pre-measured formula has reduced the risk of chemical overdosing, while removing the need for specialised cleaning products, lowering costs and reducing on-site storage requirements.
Further improvements were achieved through the introduction of Tiboo toilet tissues, made from sugarcane and bamboo. Replacing 36 different toilet roll types with a single sustainable alternative reduced costs and environmental impact while maintaining quality standards. Tiboo also plants one fruit tree for every box of hand towels purchased. To date, more than 5000 trees have been planted, generating over 15,000kg of oxygen and storing more than 5,880kg of carbon on behalf of Landmarc.
Landmarc introduced Thrive’s Uri-Zap, a biological cleaning solution that tackles human-made pollution using natural bacterial enzymes. The solution reduces uric acid build-up, toilet blockages and flushing volumes, minimising service failures while lowering reliance on harsh chemicals and, over time, reducing the need for costly reactive maintenance.
Modernising cleaning operations through the introduction of the i-mop and S-Motion Scrubber Dryer powered mopping systems has enabled cleaning to be 70 per cent faster than traditional methods, while using a fraction of the water. This approach reduces environmental impact by more than 75 per cent and has enabled Landmarc to save and donate over one million litres of water to the Made Blue Foundation since implementing the machines, we expect this to contribute to more than five million litres saved and donated over the length of the contract.
Landmarc Head of Soft FM, Jamie Hutch said: “Implementing a more consistent soft FM approach has further standardised our Control of Substances Hazardous to Health (COSHH) practices, while also enabling us to invest in professional training through the British Institute of Cleaning Science (BICS). This ensures our teams deliver safe, consistent and high-quality cleaning across all sites.
“Our soft FM programme demonstrates how practical changes can protect our people, reduce environmental impact and deliver measurable operational benefits, supporting Landmarc’s wider commitment to achieving net-zero carbon.”
The programme, which supports Landmarc’s role as industry partner to the Defence Infrastructure Organisation (DIO) in providing sustainable training environments for the Armed Forces, has received three national accolades, including an International Green Apple Award, IWFM Impact Award and Metsa Award, recognising excellence in sustainability, innovation and service delivery within soft FM.
