Dalkia and Arup have completed a major decarbonisation project at 8 Fitzroy Street in London, Arup’s own headquarters, significantly reducing the building’s carbon footprint and demonstrating how sustainable retrofit can be achieved in a live, fully occupied environment.
The £3.1 million scheme forms part of Arup’s Net Zero Plan, which commits the firm to becoming a science-based net zero organisation by 2040.
Acting as Principal Contractor, Dalkia delivered the Arup design validation, detailed coordination, fabrication, installation, and commissioning of new low-carbon heating and cooling systems, all while maintaining business as usual throughout the building.
Two existing gas boilers and two chillers were replaced with high-efficiency air-source heat pumps using R513A refrigerant, which has a global warming potential 56 per cent lower than the R134a refrigerant it replaces. The new system delivers heating and cooling with efficiencies between 300 and 400 per cent which is a significant improvement on the 85 per cent efficiency of the former gas boiler plant.
In addition, the domestic hot-water generation system was upgraded from gas-fired water heaters to four CO2-based heat pumps, further enhancing sustainability. Together, these upgrades are expected to cut annual carbon emissions by approximately 250 tonnes of CO2, equivalent to the yearly emissions of more than 150 average UK homes. These savings contribute directly to Arup’s science-based emissions reduction targets, validated by the Science Based Targets initiative (SBTi).
Glyn Fells, at Dalkia, said: “This project shows what can be achieved when design innovation and expert engineering delivery come together. 8 Fitzroy Street is a powerful example of practical decarbonisation in action, reducing operational carbon while maintaining comfort and performance in a fully occupied building.”
Stephanie Welch, London Office Leader & Head of WFM at Arup, added: “8 Fitzroy Street is more than just Arup’s headquarters – it’s a reflection of our Net Zero Plan in action. By decarbonising our own estate, we’re demonstrating our commitment to science-based targets and leading by example in the transition to a low-carbon future. This retrofit is a tangible step toward our goal of becoming a net zero organisation by 2040, by applying our own sustainability principles to the buildings we design, own and occupy.”
Wednesday 14 January at 11:00am
Building Management Systems (BMS) have long been used to control the heart of a building – monitoring and controlling its essential systems such as lighting, ventilation, heating and air conditioning. Facilities Managers want the best visibility to help detect and deal with concerns before they become issues.
This webinar brings together the experts from energy network provider, E.ON along with FM thought leaders to discuss moving from a reactive service to a proactive service. By identifying energy issues early and automatically, instead of occupants reporting issues, then potential faults can be identified early and remedied. The BMS does this before the problem occurs by using smart alerting and EMC support services.
Panel:
- Sara Bean: Editor FMJ (Facilities Management Journal)
- Nick Westlake: Energy and Service Delivery Manager at E.ON Control Solutions
- Sunil Shah, the author of IWFM’s Energy Management Good Practice Guide and MD of Acclaro Advisory
- David Cermak, Regional Facilities Manager for David Lloyd Clubs
To register for the webinar which will be taking place on 14 January 2026 at 11:00am click here.

