Following a competitive tender, Mitie Security has retained its contract for security and intelligence management with Real Estate Management (UK) Limited (REM) for an additional five years.
The contract, which is worth seven figures per annum, will deliver security operations and intelligence services across four prestigious properties, including at The Shard. Shard Quarter, and in Central London.
A team of over 150 Mitie security professionals will continue to provide 24/7 security operations, industry-leading training and development, intelligence and horizon scanning, and a solution designed to enhance occupier and visitor experience.
Two new roles will also be created to enable the service in management of the portfolio and in providing actionable intelligence, and threat monitoring.
Under the new contract, Mitie will also introduce several innovation including:
- A bespoke and dedicated intelligence service to deliver property-specific horizon scanning and risk insight.
- The implementation of new technologies to support Risk and Incident Management, mass communication and management reporting.
- A forward-looking roadmap to deliver continuous improvement and added value to REM’s tenants and residents which will explore Mitie’s expertise in Technical Security Counter Measures (TSCM), and the WalkSafe personal safety app.
Jason Towse, Managing Director, Business Services said: “We are delighted to extend our partnership with REM, a relationship that dates back to 2018. This contract reflects our shared commitment to innovation, intelligence, and exceptional service. By harnessing our cutting-edge technology and investing in our people, we will deliver a security solution that not only protects these landmark properties and supports safer communities but also enhances the experience for everyone who visits them.”
Wednesday 14 January at 11:00am
Building Management Systems (BMS) have long been used to control the heart of a building – monitoring and controlling its essential systems such as lighting, ventilation, heating and air conditioning. Facilities Managers want the best visibility to help detect and deal with concerns before they become issues.
This webinar brings together the experts from energy network provider, E.ON along with FM thought leaders to discuss moving from a reactive service to a proactive service. By identifying energy issues early and automatically, instead of occupants reporting issues, then potential faults can be identified early and remedied. The BMS does this before the problem occurs by using smart alerting and EMC support services.
Panel:
- Sara Bean: Editor FMJ (Facilities Management Journal)
- Nick Westlake: Energy and Service Delivery Manager at E.ON Control Solutions
- Sunil Shah, the author of IWFM’s Energy Management Good Practice Guide and MD of Acclaro Advisory
- David Cermak, Regional Facilities Manager for David Lloyd Clubs
To register for the webinar which will be taking place on 14 January 2026 at 11:00am click here.

