Mitie secures £20m IFM deal with Staffordshire Police

Mitie has been appointed to provide integrated facilities management services to support Staffordshire Police’s estate across the 1,000 square miles it protects and serves.

The £20 million, five-year contract, with the option to extend for a further five years, will see Mitie modernise facilities services across 44 buildings, including critical sites such as custody suites, 999 contact centres, training centres, and 24/7 operational hubs.

Mitie will provide a comprehensive range of services including engineering, decarbonisation, cleaning and hygiene, landscaping, and waste and environmental management. Mitie’s highly skilled engineers will provide tailored mechanical and electrical engineering services to meet the needs of the estate’s critical building infrastructure. This includes the management of heating, ventilation, and air conditioning systems, as well as safety systems such as fire alarms, fire suppression systems, and intruder alarm systems.

Mitie’s intelligence-led approach will help modernise the existing estate and will unify facilities management services using Mitie’s technology, enhancing the ability to pinpoint what services are needed with location accuracy. The use of Mitie’s app, Aria, will enable colleagues to log tasks and report issues throughout the estate. Mozaic, Mitie’s centralised facilities management reporting platform, will provide real-time data and insights to help monitor building performance and enable quicker decision-making.

As part of Staffordshire Police’s sustainability goals, Mitie will conduct remote audits to identify the highest energy and water-consuming sites, alongside a physical audit of its Police Headquarters in the first year.

Under the contract terms, 65 colleagues will transfer to Mitie via TUPE. Mitie will also create three apprentice roles, two in cleaning services and one in engineering services, as part of its investment in future talent.

Sam White, Managing Director, Technical Services, Mitie said: “We’re proud to be joining forces with Staffordshire Police to support its mission to build safer, more confident communities. By combining our smart technology and data-driven solutions with the dedication of our people, we’re committed to delivering facilities management that not only keeps critical sites running smoothly but also drives real progress in sustainability and investment in the local community.

“This partnership is testament to our track record of maintaining complex and secure infrastructure for the UK’s emergency services and empowering those who protect and serve to deliver a positive impact across Staffordshire.”

Staffordshire Commissioner for Police, Fire & Rescue and Crime Ben Adams, said: “As Commissioner, it is a priority for me that our officers, staff and volunteers have a good working environment, with modern facilities to enable them to carry out their roles in serving our communities. This new contract should ensure that is the case for years to come.”