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South London and Maudsley NHS Foundation Trust has appointed OCS to deliver a new facilities management contract, covering catering, cleaning, laundry and linen, waste management, and pest control services.
This new partnership will enhance services across Trust sites, creating a better experience for patients, service users, colleagues, and visitors. The contract will also unlock cost efficiencies that can be reinvested into frontline services.
Modernised on-site restaurants at Bethlem Royal Hospital and Maudsley Hospital will be introduced, featuring refreshed designs, enhanced menu quality, and greater variety to cater to a wide range of dietary needs and preferences. Additionally, 24/7 hot and cold vending options will offer improved access to food and drinks for night staff and visitors.
As part of a people-first approach, the contract provides supported employment and training opportunities for service users. This initiative has been developed in collaboration with clinical and operational teams, using patient and service user feedback to ensure real-world relevance and impact.
OCS will provide colleagues currently delivering these services with the incumbent provider the opportunity to transfer to the business under TUPE. Colleagues will have access to OCS’s full range of wellbeing initiatives, skills development pathways, and apprenticeship opportunities across the organisation.
Mobilisation of the new services is now underway, supported by a dedicated working group bringing together key stakeholders from across the Trust and OCS. The contract is set to go live on 1 December.
Bob Taylor, Managing Director – Public Sector FM at OCS UK said: “We’re proud and excited to begin this new partnership with the Trust, delivering essential services that support patient care, colleague wellbeing and help create welcoming environments. This contract reflects a shared commitment to quality, inclusion and positive outcomes. We are looking to make new investment in facilities and improved catering with greater choice and quality. We are also looking at opportunities that aid recovery and personal development for those served by the Trust, while upholding high standards across every service we provide.”
Ade Odunlade, Chief Operating Officer at South London and Maudsley NHS Foundation Trust commented: “Providing these opportunities to our service users is a valuable enhancement to the support we offer at the Trust. It represents an important step in their recovery journey, enabling them to build confidence and independence in a real-world setting while remaining within a safe and supportive environment. We warmly welcome OCS Group UK Ltd as our new service provider and look forward to working together to continue delivering high-quality services.”
Facilities & Estates Management Live will open its doors on 7th and 8th October at the Business Design Centre in London.
Brought to you by the people behind the Facilities Management Journal (FMJ), visitors can tour the exhibition stands featuring some of the leading FM service providers & product suppliers as well as enjoy a lively seminar programme.
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The programmes have been compiled by FMJ in consultation with members of the FMJ editorial steering group who represent client side FMs from a range of sectors, including public sector, not for profit, professional services and healthcare.
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