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OCS has won a five-year contract with UK Health Security Agency (UKHSA), for the delivery of a wide range of soft facilities management services across three UKHSA sites in Wiltshire, Oxfordshire and Greater London.
The UK Health Security Agency (UKHSA) plays a central role in protecting the public from infectious diseases, environmental hazards and emerging health threats, and its work depends on safe, well-managed environments. Providing dependable facilities services supports this mission, and OCS colleagues will help ensure that the spaces where UKHSA carries out its vital research remain clean, resilient and ready to meet its mission every day.
This new contract builds on a long-standing relationship between OCS and UKHSA, with OCS having successfully delivered catering services for over a decade. The expansion of services reflects the trust placed in OCS’ expertise, reliability and innovative approach.
The contract scope includes cleaning, catering, pest control, workplace services, visitor management, grounds maintenance, waste management, gritting and snow clearance, feminine hygiene, and barrier mats.
OCS will introduce a coordinated set of digital tools to enhance communication, visibility and assurance across all three sites. Colleagues will use handheld devices for real-time updates, task allocation and issue management, helping teams respond quickly and maintain consistent standards.
A market-leading CAFM system will provide a single view of all site activity. This system will support UKHSA with clear data, performance trends and audit trails, enabling proactive planning and collaborative decision-making. Additionally, the team will use forward-thinking cleaning equipment to improve efficiency while supporting environmental goals.
OCS will also offer apprenticeships to 10 per cent of UKHSA colleagues through approved training providers, supporting skills development and long-term career progression. OCS’ Funded Learning Manager will manage the programme, with a dedicated Social Value Practitioner providing oversight. It will provide accessible pathways for skills development, with targeted engagement to ensure that underrepresented groups have equal opportunities to progress.
