FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Q3 Services has been awarded a two-year extension to its multi-service contract at Chelsea Harbour.
The extended contract will run until September 2028, making it 10 years since Q3 first secured the M&E contract at Chelsea Harbour, shortly after the company was formed in 2018. Q3 has subsequently increased its scope of activity to cover cleaning, M&E, residential cleaning and waste, events management and marina maintenance.
Chelsea Harbour is a unique multi-use, development spanning 16 acres along the River Thames in West London. At its core is the renowned Design Centre, Europe’s premier interior design and retail hub, with over 120 showrooms, 600 international brands, and which hosts five high-profile, annual events, including London Design Week and WOW!house. The site also comprises 160,000 square feet of office space, a luxury five-star hotel, a marina with 80 berths, parking for more than 1,000 vehicles, and 310 exclusive residential apartments.
Commenting on the award, the Chelsea Harbour organisation said of its relationship with Q3: “We are delighted to award this contract extension to Q3. We don’t have to push with Q3 because they’re already there. They’re happy to have the dialogue, tweak the model, the contract, the cost, the apportionment. Service levels have been reliably good, and they work consistently to introduce innovation, maintain real living wage and keep costs down.”
Stuart Bellew, COO at Q3 commented: “The onsite team is looking forward to another two years working on this amazing contract. It’s been an important part of our history and development, and we look forward to moving on to the next stage together.”
FMJ visited Chelsea Harbour last year, to discover how Q3 Services is working to deliver high-performance facilities management to this prestigious location. To read the case study click here.
