Restore Information Management is pleased to announce the appointment of Beverley Stag as Head of Customer Care, a strategic role that underscores our commitment to continually delivering outstanding service for our customers.
Beverley will be responsible for leading the direction and development of our Customer Care function, to ensure that every customer interaction reflects our values of excellence, reliability, and innovation. Her remit includes improving customer journeys and driving initiatives that make it easier and more rewarding for customers to do business with us.
Nigel Dews, Managing Director at Restore Information Management, commented:
“Beverley’s appointment marks a significant step forward in our journey to becoming a truly service-led, customer-first organisation. Her experience, energy, and fresh perspective will be instrumental as we continue to evolve and raise the bar for customer care in our sector.”
Beverley joins with a strong background in Customer Experience strategy, digital transformation, and operational leadership. She has led complex change programmes, enhanced performance metrics, and delivered measurable improvements in customer satisfaction and loyalty across multiple industries. Recognised for her ability to harness AI, automation, and data to drive customer insight, Beverley brings both innovation and a deep commitment to service excellence.
Jez Tibbetts, Service Delivery Director, added:
“In a competitive market, the way we support and engage our customers is a key differentiator. Beverley brings not only deep expertise but also a passion for delivering service that genuinely makes a difference. We’re excited to have her on board as we continue to look for new and better ways to serve our customers.”
Beverley’s appointment reflects Restore Information Management strategic focus on enhancing the customer experience and ensuring that service excellence is at the heart of everything they do.