FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Soft service provider, SBFM, has secured a cleaning contract win with Fortnum & Mason.
With deep rooted English heritage, Fortnum & Mason is a prestigious 18th-century luxury groceries department store. Opening its flagship Piccadilly store in 1707, the organisation has grown to include restaurants, bars and additional stores.
Marking the first time Fortnum & Mason has changed cleaning providers in nine years, SBFM was selected at tender for its “transparency, technological infrastructure, and dynamic leadership”.
Under the terms of the agreement a team of 60 cleaning operatives providing services across retail areas, restaurants, kitchens, and back-of-house operations at three Fortnum & Mason stores across London. The contract will cover Fortnum & Mason’s flagship London store in Piccadilly, as well as its store in St. Pancras International Station, and the Royal Exchange in The City of London. SBFM colleagues will provide housekeeping throughout the day, kitchen cleaning, window cleaning, resourcing for events, and ad hoc deep cleans, including for carpets and chandeliers.
Matt Chapman, CEO at SBFM, said: “Fortnum & Mason stands as a quintessential jewel of British retail. Partnering with such a globally renowned brand is a true honour and a reflection of SBFM’s dedication to excellence. We are proud to help preserve the immaculate beauty of Fortnum & Mason’s iconic shops and restaurants, ensuring they continue to delight and inspire for generations to come. This collaboration is a testament to our unwavering commitment to delivering exceptional services of the highest standard.”
The way we work has changed – yet, many organisations are still relying on rigid, one-size-fits-all tools to manage desks and meeting rooms, according to a new study from workplace management solutions provider, Matrix Booking.
Spreadsheets, calendars, and generic booking software may have worked once, but they’re struggling to keep pace with today’s flexible, hybrid workforce. The result? Wasted time, frustrated employees, and expensive underutilised space.
Matrix Booking’s new study, ‘One-size-fits-all booking systems don’t work for today’s workforce’, explores why current systems are falling short – and how organisations can reimagine workspace management to boost efficiency, employee experience, and cost savings.
To download your FREE copy click here.
