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Tag Archives: customer services

Interserve awarded £15m contract extension with Landsec

Interserve Group Limited has won a contract extension worth more than £15 million with Land Securities Group Plc to deliver a range of services at four major retail centres in the UK. Landsec is the largest commercial property development and ...

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TC Facilities Management (TCFM) contributing to the sterling customer service at Eden Walk, Kingston

TC Facilities Management (TCFM) joined Centre Manager, Ailsa Fraser and other members of the Eden Walk team at an awards lunch to mark its’ achievement of attaining the British Land Customer Service Silver standard. The awards were held in London ...

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ABM UK grows Scottish portfolio with retail win

ABM UK has secured a three-year contract to provide The Centre, Livingston, which is managed by global real estate services provider, Savills, with a range of facilities management services.  The new deal will see ABM UK provide The Centre, Livingston with specialist staff covering ...

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Interserve bags £60m FM contract with JLL

Interserve has secured a three-year facilities management services contract with commercial and residential property services company JLL. The contract which is worth £60 million, will see the international support services and construction group provide integrated facilities services at 18 shopping centres managed ...

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Rising tide

FM professionals are looking to technology to address a rising tide of water costs – as well as performance, sustainability and hygiene concerns. Propelair CEO Garry Moore reports Toilet flushing is a huge drain – literally – on water resources, ...

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Emcor UK partners with Thames Water

Emcor UK has been awarded a five-year integrated facilities management contract for Thames Water Utilities Ltd’s entire UK portfolio of 4,000 properties across South East England.  Five years in duration, and with extension options, the contract will commence in April, ...

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GBM Services bags Scottish shopping centre deal

Lambert Smith Hampton has appointed GBM (Scotland) as its preferred supplier for a three-year cleaning, security, maintenance and customer services contract at The Forge Shopping Centre, Glasgow The Forge Shopping Centre which has 400,000 sq ft of enclosed retail space with over ...

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Serco wins bid for Lincolnshire support services contract

Serco has beaten off a rival bidder to secure the contract to deliver support and customer services for Lincolnshire County Council. Outsourced service provider Serco and business services firm Agilisis were the only two companies competing for the major contract, ...

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North Tyneside signs partnership contracts with Balfour and Capita..

North Tyneside Council has signed legal contracts that will see two private sector partners deliver a range of services and secure multi-million pound investment in the borough. Elected Mayor, Mrs Linda Arkley has welcomed the creation of the new partnerships ...

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