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Tag Archives: customers

The guest experience

In this article, Anthony Bennett, owner and director of Bennett Hay, the bespoke hospitality business, explains the role of the guest experience in delivering facilities management excellence More and more businesses are turning to the hotel and hospitality sector to ...

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Tomorrow’s Workplace

Martyn Freeman, managing director, Mitie’s FM business explains how FM providers are responding to a radically changing working environment to provide the workplace of the future Over the last few years the effect of the global recession has seen many ...

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