Facilities Management (FM) is, first and foremost, a people business. While Artificial Intelligence (AI) has the potential to transform operations, it cannot replace the human expertise, judgment, and experience that define the industry. The real challenge is ensuring that AI ...

FM teams are taking an increasingly data-driven approach to streamlining their operations, investing in a dizzying array of sensors to measure every aspect of their buildings’ performance. Many are finding, however, that a wealth of information doesn’t automatically deliver results, ...