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Tag Archives: training

The guest experience

In this article, Anthony Bennett, owner and director of Bennett Hay, the bespoke hospitality business, explains the role of the guest experience in delivering facilities management excellence More and more businesses are turning to the hotel and hospitality sector to ...

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Will FM become a career of choice for Britain’s youth?

We often hear that FM is a career that people just fall into. Yet Universities are now offering courses in it, foreign students are regular visitors to key sites in Britain and the wider public perception is increasing all the ...

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A secure future

2014 continued to see an increased use of technology within the security sector, a trend supported by the higher levels of integration between all sectors of the security trade, from physical to digital, computing to electrical. John Roddy, CEO of The Shield ...

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Health and Safety gone mad

Health and Safety is of course a very serious subject, and not to be made light of. Often. This month, in the interests of lightening the mood, FMJ brings you the most ridiculous rules and stories we could lay our ...

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You’re hired

The profile of apprenticeships has increased greatly over the last four years for both facilities management and for the generation preparing to join the workforce. This comes at a time when FM – and business in general – is confronted ...

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A commitment to FM training and qualifications

A commitment to training and qualifications differentiates excellent companies and FMs from the rest, says Jane Bell, director of Learning and Development Services, BIFM Training The old Chinese saying about living in ‘interesting times’ seems never to have been more ...

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SFG20 – the definitive standard for building maintenance

Bruce Kirton, B&ES Publications chief executive, explains how having a standard for building maintenance has never been more important. Maintaining buildings to an appropriate standard is universally accepted as essential, but what does ‘appropriate’ actually mean? With ever-changing regulations, keeping up ...

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Transferring past skills into your current roles

In an interview with FMJ last month, Macro MD Debra Ward said that waitressing in her youth was the best possible preparation for a career in FM as it taught her how to prioritise, about procurement, customer service and more. ...

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Can training really enhance employee performance?

It’s natural for companies to see a direct need for training in response to new services or provide induction courses for new employees due to expansion. This is a tried and tested way to manage learning and development opportunities in ...

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Criminally DIRTY

It can be easy for facilities managers working in their office blocks to have an idea of cleaning and cleaners ingrained in their minds. Easy for them to forget that there are other, vastly different, environments, where cleanliness is just ...

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