FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
The Global FM Awards of Excellence 2025 has recognised Legal and General Investment Management Limited (LGIM) and FM Partners with a silver award for exceptional achievement as the sector marks World FM Day.
Nominated by the Institute of Workplace and Facilities Management (IWFM), Hidden Workers is a wellbeing-boosting initiative focusing on improving the working conditions and benefits of security, maintenance and cleaning staff, developed in response to the challenges faced by the UK’s hidden workforces, particularly during the pandemic. The initiative was highly commended at last year’s IWFM Impact Awards in the Wellbeing category.
The initiative has had a profound impact on wellbeing. Surveys have demonstrated significant improvements across various metrics; baseline discussion data was collected from across the hidden workforce in October and November 2022, then the survey was repeated in October 2023. Of staff surveyed:
- 100 per cent of felt their jobs fit their lifestyle, compared to 95 per cent previously.
- 100 per cent liked their work-life balance, a dramatic increase from 71 per cent previously.
- 96 per cent liked engagement and communication levels, up from 87 per cent.
- 87 per cent were happy with benefits and incentives, an increase of 11 per cent.
LGIM and FM Partners have detailed the full scope of the Hidden Workers initiative.
Jenny Thomas, Director of External Affairs, Insight and Impact of IWFM, said: “It is core to IWFM’s mission to highlight workplace and facilities management’s lynchpin role in the world of work, particularly the dedicated teams that enable organisations to prosper. Initiatives like Hidden Work are hugely important to ensure professionals can do their best work and are well supported as they progress throughout their careers. I’d like to congratulate LGIM and FM Partners and I am confident that the initiative will continue to serve as an inspiration to the sector overall.”
To see the full list of Global FM Awards of Excellence 2025 winners click here.
Workplace management solutions provider, Matrix Booking, has published a new free guide on how to create workspaces that meet the demands of the current and future workforce.
For those businesses looking to encourage more employees into the office, or wanting to improve their experience overall, ‘How facilities and workplace managers can shape the office of the future’ provides insights and the tools you need to ensure your environment meets the changing nature of employee preferences, employer requests, and evolving styles of work.
To download the guide click here.
