FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Thurrock Council has appointed property maintenance specialist DMA Group to deliver hard FM services across its corporate estate.
The three-year contract, with options to extend, was secured through the Fusion21 Workplace & Facilities Management Framework (Lot 4 – Building Engineering Services).
Greater Essex based unitary authority Thurrock Council manages a diverse portfolio of civic buildings and community facilities that support frontline services across the borough.
As the Council progresses its recovery and transformation agenda, ensuring a resilient, compliant and efficient property estate is central to delivering reliable public services and supporting sustainable place-making.
Under the contract terms, DMA will provide a fully integrated hard FM solution including reactive repairs, planned preventative maintenance, statutory compliance testing, asset installation and minor project works. The service model is designed to provide single-source accountability, transparent governance and measurable performance improvement.
Central to delivery will be DMA’s BiO® service management platform, which provides real-time visibility of asset condition, compliance status and KPI performance. The platform enables automated scheduling, digital certification, live dashboards and full audit trails, supporting data-led decision-making and improved cost control.
The contract incorporates clear sustainability and social value commitments. DMA will prioritise local supply chain engagement and employment opportunities within Thurrock, alongside apprenticeship pathways to support skills development in engineering and building services.
In parallel, its energy and sustainability specialists will work with the Council to identify practical, cost-effective carbon reduction initiatives aligned with net zero ambitions.
Steve McGregor, Executive Chairman of DMA Group, said: “We are proud to have been appointed by Thurrock Council through the Fusion21 framework. This partnership is about delivering visible improvement, strengthening compliance and providing long-term value.
“By combining experienced engineers with our BiO® digital platform, we will deliver a transparent, accountable and future-ready Hard FM service that supports the Council’s operational resilience and sustainability objectives.”
FM teams are having to manage more sites, contracts and client expectations with the same number of people. AI isn’t replacing those people: it’s absorbing the coordination overhead that was stealing their time.
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