FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Global cybersecurity firm, Mimecast, has appointed Atlas London to provide cleaning and associated services at its headquarters at 1 Finsbury Avenue in London.
Mimecast protects over 42,000 businesses globally through its AI-powered platform. Its prestigious London offices provide a fantastic work environment including meeting spaces, collaborative and breakout areas, conference facilities, kitchens, and a bar.
Commenting on the new contract award, Martin Fitch, Managing Director Atlas London said: “We are delighted to be supporting Mimecast and their business objectives. Our well trained and motivated team is using the latest equipment and cleaning methodologies to deliver enhanced standards, improved sustainability and the best value for money.”
Mandy Truong, Facilities Manager, Mimecast added: “Atlas London has provided us with a cleaning solution which delivers best in class standards combined with optimum productivity. The cleaning team is an integral part of the Mimecast organisation, supporting the flexibility of our hybrid working environment and our ESG credentials.”
Frontline workers form the backbone of facilities management services, serving as the face of the brand and interacting directly with customers. Yet research by both L&G and the Living Wage Foundation reveals the majority feel overlooked and expendable.
Accelerating the problem is a growing technology gap. Despite having 2.7 billion deskless workers worldwide, representing 80 per cent of the global workforce, only one per cent of software and technology investments has been allocated to this segment. This means there is a huge disconnect between frontline workers and their headquarters, leading to lack of sufficient training, communication challenges and low employee retention.
For this webinar, FMJ has teamed up with frontline training platform Lingio to bring together a panel of experts, to discuss how easy-to-use and efficient AI tools can help create engaging and gamified learning experiences that fit the needs of underserved deskless workers. The result? Better software and learning experiences lead to improved staff engagement and reduced staff turnover by up to 95 per cent, according to McKinsey.
To register for the webinar taking place on 11 September at 11:00 am click here.
