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Features

Shaping the future

Paul Cottam, Managing Director, VINCI Facilities on the importance of apprenticeships for the future of the sector, how they shaped him and why they’re the foundation of how he leads and develops others My passion for apprenticeships started long before ...

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Employment Rights Act 2025 – what it means for FM

The UK’s Employment Rights Act 2025 will be phased in over 2026-2027. Changes include banning zero-hours contracts, ending “fire and rehire”, providing day-one rights for sick pay, parental leave, and protection from unfair dismissal (though with a six-month wait). What ...

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Welcoming work

Aymen Fetouak MIH, Head of Professional Development at the Institute of Hospitality (IoH) with career advice for FMs thinking of working in hospitality Facilities management professionals are already delivering hospitality every day. From front of house services and workplace experience ...

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The human heart of organisational change

By Jennifer Bryan, Author & Founder of ABChange Consultancy When companies announce a restructuring, merger, or new strategic direction, the conversation often focuses on logistics: timelines, deliverables and key performance indicators. But beneath the surface of every organisational change lies ...

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A sustainable stewardship

Alan Cooper, Founder of Waste to Wonder Worldwide awarded an OBE for services to charity and sustainability on moving from waste management compliance to resource stewardship For over two decades, I have worked closely with FM professionals, workplace leaders, and ...

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Space to breathe

Indoor Air Quality is often an overlooked issue when it comes to workplace comfort and health says Janvi Patel, Product Marketing Manager, Mitsubishi Electric Indoor air quality (IAQ) which refers to the air inside the spaces people live and work ...

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Customer revolution

Wendy Bennett, Managing Director DMA Maintenance explains to Sara Bean why a customer led focus supported by a revolutionary digital platform is enhancing service performance In January property services specialist DMA Group announced the promotion of Chief Operating Officer Wendy ...

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Navigating a new future for non-domestic buildings

As the construction industry continues to evolve in line with decarbonisation goals, facilities managers must adapt or face being left behind Andrew Lenton, Director of Business Development for Pipe Centre, explores the changes, and how merchants are supporting SMEs to ...

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Firefighting to foresight

Jennifer Ritz of Timly Software AG draws on research including a Europe-wide trend analysis on maintenance and asset management which shows the reasons behind an uptake in smart maintenance For many companies, implementing a successful maintenance strategy has quietly become ...

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Experience makers

Alexis Kennedy, HR Director, Sodexo Live! UK & Ireland explains how the hospitality brand recruits and motivates its ‘experience maker’ workforce Sodexo Live! is Sodexo’s dedicated global hospitality and live events brand, supporting many of the UK and Ireland’s most ...

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