FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
The Institute of Hospitality (IoH) has partnered with Hospitality Action to strengthen support for hospitality professionals facing financial hardship, with the IoH Funded Membership bursary scheme now included within Hospitality Action’s Care Pack for grant recipients.
The Care Pack provides immediate practical and wellbeing support to hospitality people at difficult points in their lives. By including IoH Funded Membership, the partnership will help to ensure that individuals also receive longer term professional development support, helping them remain connected at a time when many are at risk of leaving the industry altogether.
IoH Funded Membership provides 12 months membership of hospitality’s global professional body, giving access to world class mentoring, professional CPD learning resources, networking opportunities and connection to a global community of more than 16,000 hospitality professionals. The application process is confidential from start to finish and is open to both current members and non-members.
Robert Richardson FIH MI, Chief Executive, Institute of Hospitality, said: “We are delighted to work with Hospitality Action and be involved in their Care Pack. From the 180 professionals we have already helped, we know that when people face personal or financial hardship, staying connected to their profession can be vital. IoH Funded Membership helps people maintain confidence, purpose and direction during difficult times, and this partnership allows us to extend that support even further thanks to Hospitality Action.”
Feedback from past IoH Funded Membership recipients cite that: “The mentoring programme helped me mould myself and my career for success during a very difficult time.” And another commented: “Being part of the IoH Funded Membership has been incredibly valuable, especially the sense of belonging to a supportive and forward-thinking community.”
Speaking about Hospitality Action’s on-going support to the industry after a record £1.05 million in grant funding was provided by the charity in 2025, Mark Lewis FIH, Hospitality Action’s CEO, said: “Our support goes far beyond financial assistance. We offer debt, housing and benefits advocacy, mental health support and access to specialist services through our advice hub and 24-hour helpline. By working in partnership with other organisations, we ensure beneficiaries can access the full range of support available, and we are delighted to welcome the Institute of Hospitality as part of this collective effort.”
Any hospitality professional who would like to apply for IoH Funded Membership can apply here.
For more information about Hospitality Action and the help available, please click here.
According to the 2026 UK Facilities Management Market Research Report by askporter, facilities management professionals want clear, verifiable evidence of work being delivered, with teams that can communicate progress in real time. This requires technology that is affordable, intuitive, and quick to adopt.
Yet the report found that:
Over three quarters of FM professionals (76 per cent) experience operational inefficiencies caused by siloed software which results in a lack of real-time visibility.
Communications challenges lead to maintenance issues, with 73 per cent of teams being forced into reactive problem-solving on a weekly basis.
A worrying level of compliance gaps, with 44 per cent of admitting that half or less of their compliance tasks are tracked and automated within their systems.
Closing this gap requires the establishment of transparent and consistent communications using affordable software that gives FM teams the ability to track, evidence and improve their services.
This webinar provides a valuable overview of the main findings of the report by askporter followed by a panel discussion by FM thought leaders on practical, strategic solutions that can help close this communications gap.
To register for the webinar taking place 29 January 2026 at 11:00am click here.
