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How your drainage and plumbing provider can help create a consolidated, hassle-free supply chain

As businesses continue to face increasing customer expectations and stripped back resources, many are assessing their supply chains to ensure they’re working with partners that meet the highest possible standards and provide value for money.

To achieve this, facility management providers must identify a drainage and plumbing partner that can simultaneously help meet their own objectives and those of their customers while using proactive maintenance and smart reporting to prevent disruption in the places we live and work.

Dependable, supportive drainage solutions

Metro Rod and Metro Plumb offer a one-stop shop of services, including regular pre-planned drain maintenance (PPM), reactive drainage solutions, tanker services, plumbing services, and the design, installation, and maintenance of drainage pumps. We work with some of the most respected facility management groups in the UK to supply businesses of all shapes and sizes with cost-effective PPM programs. Reducing the risk of disruption to their customers by ensuring the drains and plumbing are in optimal working condition, completing the circle of fresh water in, waste water out maintenance.

To support facility management providers in their delivery of drainage and plumbing services, our national team of more than 500 engineers are available 24/7, 365 days a year. Operating from over 50 local depots, which are within one hour’s travel time of 85 per cent of commercial properties in the UK. This ensures we reach our customers faster and have the flexibility to work in shutdown periods, such as when offices, shops, and restaurants close for the day.

With over 35 years of experience, we recognise and understand the complexities of the FM sector.

It’s our goal to exceed our client’s standards and truly enhance the proposition of an FM provider. Whether that’s through our digital-first capability, integrating with customer portals and providing bespoke reporting, or the accreditations which back up our quality and expertise such as ISO9001 and CHAS. We provide you and your customer with true peace of mind that expert engineers are on hand to resolve the issue should anything go wrong.

Responsible providers

As a national company, we operate in many towns and cities with diverse cultures and needs across the UK. Our objective is to support them by establishing positive relationships that unlock great

potential. For example, we tackle unemployment by training unskilled workers, military leavers and ex-offenders, and facilitate skills development by providing industry-recognised qualifications.

As well, our continued CSR development is something we’re proud of across the business. From planting trees for each review we receive to our franchisees supporting their local communities with initiatives such as sponsoring school walking buses, fundraising for local charities and investing in equipment that reduces water waste. We’re also proud to be awarded the EcoVadis Silver accreditation, recognising our commitment to positively impacting the local communities in which we operate.

Drain repair and maintenance plays a crucial role in customer expectations and is an essential part of your FM portfolio. It’s vital for companies to seek a partner that meets their objectives, from enhancing your brand to providing access to highly trained engineers and giving you the peace of mind that every aspect of the job is under control.

To find out more about how Metro Rod can help you boost your FM offering, visit www.metrorod.co.uk

About Sarah OBeirne

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