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JLL has announced the exceptional results of its transformative training initiative with the International Facility Management Association (IFMA). Through the initiative, more than 1,700 JLL professionals completed IFMA’s comprehensive and prestigious Facility Management Professional (FMP) global program, with additional participants completing Sustainability Facility Professional (SFP) and Essentials of FM.
IFMA’s FMP program is recognized as the “gold standard” in the industry, building relevant core competencies and skills that FM professionals need to develop their workplaces. Since it began in 2023, the initiative has demonstrated a measurable business impact, including more than 1,700 employees already completing the two-year program with more enrolled and delivered both a 2 per cent increase in promotion rates and a nearly 14 per cent improvement in retention rates for FMP-certified employees.
“Our relationship with IFMA will enable our facilities management teams to deliver industry-leading expertise that helps clients achieve their evolving business objectives,” said Cheryl Carron, Chief Operating Officer of Work Dynamics Americas and President of JLL’s Healthcare Division.
“Our professionals need adaptable training that equips them with cutting-edge tools to meet growing demand and navigate emerging career paths. This collaboration creates extensive opportunities for professional development and career advancement — critical components for attracting top facilities management talent.”
The initiative features JLL-based IFMA trainers across FMP, SFP and Essentials of FM programs, creating internal expertise that drives ongoing success. JLL continues to evolve the program, with plans to expand credentialing offerings and deepen integration into the company’s talent strategy.
Michael V. Geary, CAE, President and Chief Executive Officer, International Facility Management Association (IFMA) said: “Reaching more than 1,700 facility management professionals in such a short time highlights the effectiveness of this strategic collaboration. Together with JLL, we’re proving that investing in professional training leads to measurable results, higher retention, stronger promotion pipelines and a more capable FM workforce worldwide.”
The way we work has changed – yet, many organisations are still relying on rigid, one-size-fits-all tools to manage desks and meeting rooms, according to a new study from workplace management solutions provider, Matrix Booking.
Spreadsheets, calendars, and generic booking software may have worked once, but they’re struggling to keep pace with today’s flexible, hybrid workforce. The result? Wasted time, frustrated employees, and expensive underutilised space.
Matrix Booking’s new study, ‘One-size-fits-all booking systems don’t work for today’s workforce’, explores why current systems are falling short – and how organisations can reimagine workspace management to boost efficiency, employee experience, and cost savings.
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