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ISS and multinational manufacturer extend global full-service partnership

The workplace experience and facility management company has extended an existing full-service partnership agreement with a multinational manufacturing customer, encompassing headquarters, offices and manufacturing locations in many countries around the world.

ISS worked with the customer in various countries, until this partnership was expanded to a global one in 2019.

More than 3,000 ISS on-site employees are engaged on the contract which now runs until 31 December 2026 with an annual value of approximately one per cent of ISS’s annual Group revenue.

The extended contract for manufacturing sites continues to cover all integrated facility management services, including cleaning, waste management, technical services, reception services, and supplier and compliance management.

Sam Hockman, Group Chief Operating Officer of ISS said: “This extension is a testament to the strength of our partnership. In close collaboration, we have built a solid and value-creating foundation that empowers our thousands of on-site employees to deliver high quality services on a daily basis. I very much look forward to continuing this journey together.”

This contract extension was included in ISS’s full year results for 2023, which were announced yesterday.

Eptura 2023 Workplace Index 

Over the past year, Eptura has used proprietary data and commissioned research to explore how business leaders can balance opposing demands.

In this final summary report on the state of the workplace in 2023, the global worktech leader looks at the key insights that will shape the world of work in 2024 and beyond.

For the Q4 edition of the 2023 Workplace Index, Eptura updated its proprietary data across four demands:

  • Freedom and Connection
  • Value creation and Cost Control
  • Flexibility and Certainty
  • CO2 Targets and Costs

To download the report click here.

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