FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Principle Cleaning Services has secured a three-year cleaning and window cleaning contract with London Bridge City.
Under the terms of the deal, Principle will provide a 24/7 cleaning operation across the iconic, 21.5 acre estate, using a dedicated workforce to deliver flexible and sustainable cleaning services.
London Bridge City has three million sq ft of office, retail and leisure space, stretching half a mile along the riverfront between London Bridge and Tower Bridge. Its property portfolio includes No 1 London Bridge, Cottons Centre, Hay’s Galleria, More London Place and Riverside, the Unicorn Theatre and City Hall.
Magnus MacAulay, Estate Director, London Bridge City, said: “We are delighted to welcome Principle Cleaning Services to London Bridge City as our new cleaning and environmental services partner. London Bridge City is a world-class estate located in the heart of London, in a prime location on the Thames. It demands the highest standards of sustainable cleaning and we look forward to working with Principle to refine the service, leveraging technology and environmentally-friendly cleaning methods, to the benefit of all stakeholders.”
Mike Darmanin, Portfolio Director, Principle Cleaning Services, commented: “To be awarded this contract for such a significant piece of London real estate is an immense achievement for all involved and we are proud to add London Bridge City to our portfolio. Principle meets the highest levels of industry benchmarking and we were able to demonstrate that our dedicated management team and focus on collaboration, partnerships, technology and sustainability is the most effective model on the cleaning market. We are looking forward to supporting London Bridge City and are committed to developing our partnership further.”
“Customer engagement” has become a buzzword in the facilities management sector. Typically, it’s talked about as something radical and transformative – which can make it sound expensive, intimidating and overwhelming.
While customer engagement can be transformative for service providers, it isn’t out of reach. It’s the surprisingly simple secret ingredient in your recipe for standing out, streamlining operations and satisfying everyone involved.
Localz has produced a free eBook explaining how you can make the last mile, and the entire day of service, awesome.
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