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Sodexo has unveiled ‘Shift & Grow 2030’ the Company’s roadmap focused on accelerating growth and restoring competitiveness.
Launched by Sodexo’s CEO, Thierry Delaporte at an Investor Update in Paris yesterday, the plan is designed to address the execution gaps that have held back the Group’s performance through three pillars:
- Rebuilding the growth engine by reinforcing client proximity, proactive account management and business development, disciplined price-to-win competitiveness and a dedicated large-client approach, leveraging Sodexo’s distinctive position across both food and facilities management.
- Simplifying and standardising the operating model by making execution faster, more consistent and more scalable through operational excellence, organisational simplification and procurement at scale.
- Reigniting a high-performance culture by strengthening leadership, performance management, incentives, talent and succession to drive greater accountability and better execution.
To enable its plan, Sodexo says it is investing decisively in tech, data and scaling digital and AI to support growth, productivity and decision-making.
Shift & Grow 2030 is a two-phased roadmap with Fiscal 2026 and Fiscal 2027 focused on rebuilding competitiveness, and Fiscal 2028 onwards focused on accelerating growth, expanding margin and improving ROCE.
Sodexo states early progress is already visible, including the recent award of a large global food services contract with Meta.
For Fiscal 2027, Sodexo expects:
- Organic revenue growth of +2% to +3%;
- Underlying operating margin broadly in line with Fiscal 2026 guidance: between 3.2% and 3.4%, reflecting continued investment to strengthen capabilities and restore competitiveness.
For Fiscal 2030, Sodexo expects to deliver:
- Above +5% organic revenue growth, including net new business above +3%;
- Underlying operating margin above 5%.
Thierry Delaporte, Chief Executive Officer of Sodexo said: “Sodexo is a business with tremendous strengths: leading positions in food and facilities management, a global footprint, an outstanding service culture and a deeply embedded purpose to positively impact its clients, people and society.
“Shift & Grow 2030 is about reconnecting with the values and operating principles that have always defined Sodexo: client proximity, operational discipline, accountability and an entrepreneurial mindset. By executing them consistently, we will restore our competitiveness and unlock the full potential of the company.
“Our ambition is clear. By 2030, we want Sodexo to be fully back in the game: competing with the best in our industry, delivering consistent growth, improving profitability in a disciplined way and becoming the partner of choice for our clients. The work is already underway and we are confident in our ability to deliver.”
Jean Renton, CEO Sodexo UK & Ireland pictured centre
Sharing her thoughts on the growth acceleration plan for the UK and Ireland, Jean Renton, CEO Sodexo UK&I said:
“Across the UK and Ireland, we’re already bringing that strategy to life through commercial growth, contract retentions, investment in innovation and technology, developing our people and delivering long-term value for our clients and communities.
“That momentum is reflected in our commercial performance. With 30,000 colleagues delivering food and support services across multiple industries, we’ve recently secured significant new multi-service partnership and contract extensions. These include the Scottish Parliament, George Watson’s College, HM Naval Base Portsmouth, Leyland Trucks, the Wallace Collection, Kent County Cricket, plus EY and ESB in Ireland, with further wins to announce in the coming weeks.
“Everything we do starts with having our clients firmly in mind. We earn their trust by delivering safely, consistently and responsibly, combining operational excellence with innovation and expertise.
“Technology is transforming how we support our clients, consumers and colleagues. It helps us create better experiences, deliver greater value for our clients and improve the way we operate, while remaining true to one simple principle: technology should enhance human experiences, not replace them.
“We’re investing in digital solutions and AI that help clients better understand their organisations and the people they serve. By analysing millions of interactions, we generate insight that enables smarter decisions, more personalised experiences and stronger commercial outcomes.
“Alongside technology, our commitment to sustainability, our people and the communities we serve is central to how we create long-term value. We have a focus on attracting, developing and retaining talented people and creating opportunities for those who face barriers to employment. Together with our progress towards net zero and recognition as Employer of the Year at the British Business Awards, this demonstrates the values and long-term thinking clients increasingly expect from a strategic partner.
“I’m proud to lead our UK & Ireland business into this next chapter and, above all, proud of our front-line teams who bring our purpose to life every day. Since 1966, we’ve been committed to improving quality of life, and Shift & Grow 2030 gives us an exciting platform to build on that legacy for many years to come.”
