For facilities managers, response time is no longer just a customer service metric – it has a direct impact on revenue, reputation and retention. Today, customers expect immediate engagement, whether that’s reporting a maintenance issue, requesting a quote or chasing ...
Read More »Digital transformation in commercial real estate still struggles to scale
By Allan Fourie, International Tech Product Lead, JLL Technologies In a recent CRE roundtable discussion in partnership with the UK PropTech Association, one message was clear, it’s no longer about if digital transformation matters, but how to make it work. ...
Read More »Mitie takes £26m deal with AstraZeneca
Mitie has won a new contract with AstraZeneca at its Macclesfield campus in Cheshire, a major UK biopharmaceutical manufacturing, research and technology site. The contract award, valued at £26 million, will see Mitie deliver a range of engineering and energy ...
Read More »Brits are making mistakes at work due to stress
Research from the Workplace Silent Stress Survey by health, safety and environmental training provider, Astutis, reveals over half of Brits (52.6 per cent) are making mistakes at work due to stress, and one in four Brits have rung in sick ...
Read More »Kendra acquires Optimised Group’s BEMS & ROC Division
Kendra Energy Solutions has acquired the BEMS and ROC (Remote Optimisation Centre) Division of Optimised Group. The acquisition further enhances Kendra’s capabilities within Building Energy Management Systems (BEMS) delivery, remote monitoring, analytics and optimisation services, whilst significantly expanding the reach ...
Read More »Senior appointment at Carlisle Support Services
Jason Gray has been appointed to the role of Technical Solutions Director at Carlisle Support Services, as the business reinforces its commitment to integrating technology with its people-led service delivery, ensuring clients benefit from innovative, future-proof security and advanced FM ...
Read More »Britannia Fire launches AVD fire extinguisher and fire blanket to tackle rise in lithium-ion fires
Britannia Fire, a global leader in the manufacture of composite fire extinguishers, has announced the launch of two new products designed to tackle lithium-ion battery fires: a 6-litre AVD fire extinguisher and an AVD fire blanket. The product development comes ...
Read More »Sodexo launches new AI Academy
Sodexo UK & Ireland is future-proofing its workforce and accelerating digital transformation with the launch of a new AI Academy in partnership with training provider, Corndel. The new AI Academy has launched with 60 colleagues enrolled to complete the 12-month ...
Read More »ISS and Deutsche Telekom reach settlement agreement and extend partnership until end of 2035
ISS has announced it has reached a settlement agreement regarding the contractual disagreements between ISS and Deutsche Telekom AG as referred to in the ISS 2025 Annual Report. The agreement, says ISS, marks a positive resolution of the past dispute ...
Read More »Resilience and determination define UK real estate in 2026
The real estate industry is holding up despite Middle East conflict, geopolitical and global economic uncertainty, according to a new report published by UKREiiF. The UKREiiF Insights Report, based on a survey by Holistic Insight of 9,626 professionals attending the ...
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