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Interview

The human touch

Sara Bean talks with Environmental Psychologist and Workplace Strategist Dr Nigel Oseland about the decades of research behind his new book and why an understanding of the psychology of the workplace is essential as we embrace new ways of working ...

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Opposites attract

Jeff Dewing CEO of Cloudfm explains to Sara Bean how going against the grain has helped him build a successful business The lack of influence FMs have at Boardroom level has long been a problem, with concerns that the sector ...

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Measure to measure

The SFMI and BAM FM have teamed up to develop a framework to help the FM community achieve net zero carbon by providing a standardised approach that measures emissions from services. SFMI’s Chris Havers and BAM’s Reid Cunningham and Anthony ...

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Clear advantage

Alistair Scott, Founder and Operations Director at IEM explains to Sara Bean why clarity is crucial in simplifying the complexity of estate management Back before the pandemic hit, one of the biggest talking points within the FM sector was addressing ...

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All inclusive service

Bianca Angelico, Director of new guest services provider On Verve tells Sara Bean why it’s important to create an experience designed to meet both guests and employees needs Over the past 18 months, workers have reflected on their pre-COVID work ...

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Experience counts

During the pandemic, JLL has taken regular readings on office workers attitudes to where and how they work. Mark Caskey, CEO, EMEA Corporate Solutions at JLL tells Sara Bean it’s the creation of a satisfying workplace experience that counts In ...

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Lawful change

Danielle Tonks, Business Development Manager and Law Firm Specialist for CBRE Global Workplace Solutions, offers FMJ some valuable insight into the changing workplace patterns for the legal sector With lockdown restrictions beginning to ease and workplaces being primed to reopen ...

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Plans with a purpose

Ross Abbate, CEO for Mace Operate explains to Sara Bean why Mace’s facilities management business is putting purpose at the heart of everything they do While the FM sector has risen to the challenges of the past year, like the ...

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Collaborative thinking

Taff Farrell the Lead on Operational Excellence and Continuous Improvement at VINCI explains why their new white paper on Collaboration in FM can help practitioners put the ideals into practice Collaboration within FM has long been recognised as an important ...

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Shared goals

Iain Shorthose, Director of Customer & Workplace Experience at Mitie explains why the results of a customer survey into client’s workplace requirements and strategies during 2020 will help FM providers and their clients meet their goals in 2021 Prior to ...

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