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How to make FM the career of choice

Blog from C-J Green, Group Chief People Officer, Servest Many young people have been heading off to university this Autumn, only some of whom know what they want to do for a career after finishing their academic studies. Too few ...

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Developing skills for the digital age

Blog from Rory Murphy, Commercial Director, VINCI Facilities It is impossible to read an article these days that doesn’t talk about the relentless march of technology within FM and the built environment and how embracing the digital age or the ...

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Ways to mitigate unconscious bias

Blog from C-J Green, Group Chief People Officer, Servest It’s unlikely that anyone would ever dispute that all human beings deserve the same rights and respect – regardless of whether they’re male, female, black, white, heterosexual, homosexual, or whether they ...

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World Workplace Europe 2017 Stockholm

Blog from Rory Murphy, Commercial Director, VINCI Facilities June saw me attend World Workplace Europe (WWE) in Stockholm on behalf of the RICS, an event that looked to build on the collaboration between IFMA and the RICS. The World Workplace ...

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The blueprint of future FM business models

Blog from Rob Legge, Group CEO, Servest With every passing decade, the FM landscape shifts noticeably in numerous directions. Back in the 1980s, facilities management was, in most cases an in-house function. Thirty years on and client requirements have exceeded the ...

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The War for talent in facilities management

Blog from Rory Murphy, Commercial Director, VINCI Facilities The FM future looks bright. But there is, as they say, trouble ahead. Online, in print and at events, there’s been forecasts and articles arguing that the market is positive for FM. ...

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Apprenticeships creating inroads for people to explore the possibilities of FM

Blog from Rob Legge, Group CEO, Servest In a matter of weeks, the way the government funds apprenticeships in England will change. The apprenticeship levy is going to be a game-changer because the funding pot will give employers a further ...

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Navigating the technical revolution

Blog from Rory Murphy, Commercial Director Vinci Facilities Researching how technology will enhance the delivery and direction of FM in the future has led me to fill my Twitter feed with like-minded FM professionals, clear thinking futurologists and enthusiastic property ...

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Customer Service vs. Customer Experience

The monthly blog from Martyn Freeman, Mitie’s Facilities Management MD At the end of last year, we brought together a group of senior executives from the transport sector to discuss the unique issues of delivering excellent customer service within such ...

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I bet you never saw that coming!

The monthly blog from Martyn Freeman, Mitie’s Facilities Management MD In the early part of 2016 a very catchy song by Jamie Lawson seemed to have taken over the airwaves with the catch-line “I wasn’t expecting that.” Ironically, Lawson actually ...

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