Missed appointments not only lead to frustration on the part of customers and mobile operatives but also add extra costs for FMs as a recent poll Localz carried out with FMJ reveals An average missed appointment costs between £50 – ...

As businesses face increasing responsibility when it comes to customer expectations against already stripped back resources, they’re assessing supply chains to ensure they’re working with partners that meet the highest possible standards and provide value for money. To achieve this, ...